Specialist, Individual Giving
: Job Details :

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

The Individual Giving Specialist provides nationwide support in the pipeline development and stewardship of donors giving to the National MS Society. The Specialist strategically solicits and stewards donors giving through individual giving revenue channels, to create meaningful experiences and to uncover additional giving potential. This position actively works to qualify and develop a pipeline of new and retained prospects through a defined portfolio of donors giving at the $1,000-$2,499 level. This position plays an active role on relationship management teams to develop and support moves management planning for all assigned prospects and moves donors with higher capacity and interest up the Individual Giving team pipeline.

While this role can be performed remotely, this position will manage a portfolio of donors from the Midwest to the West Coast. Travel in and to assigned markets and weekend and evening donor functions is required.

Essential Functions / ResponsibilityActive Portfolio Management

• Contact 80-100 donors per week through phone calls, emails, and mailed correspondence.

• Record all donor interactions in CRM (Salesforce).

• Manage pipeline of new and retained donors by building relationships to increase Individual Giving revenue.

• Identify top relationships for moves management plans to grow donor's giving based on capacity.

• Travel as needed to Society events, meet with donors, and act as a representative of the Individual Giving team.

Stewardship

• Steward all donor gifts at $500 - $2,499 level in covered markets.

• Capture all stewardship interactions in CRM.

• Personally invite donors to Society hosted events and encourage participation.

• Send regular personalized updates to donors on the impact of their support according to donor preference.

Pipeline Generation

• Contact assigned proactive prospects to determine their interest in a deeper relationship with the Society.

• Actively pursue new leads and qualify for portfolios.

• Identify individuals with affinity, access and ability as potential pipeline opportunities and transition to appropriate portfolios.

Special Projects

• Additional fundraising project support as needed.

• May include quarterly fundraising outreach, team projects, or other tasks.

Role Qualifications

• Excellent verbal and written communication skills, with attention to detail in both internal and external communications.
• 2 years of nonprofit fundraising or sales experience, nonprofit experience preferred.
• Bachelor's degree (will consider no degree with at least 5 years of experience in a non-profit environment).
• Self-directed, action-oriented, collaborative and accessible to colleagues.
• Highly organized, with processes for handling competing priorities on deadline.
• Strong relationship-building skills, diplomacy and discretion.

Technical Competencies

• Excellent time management skills.
• Strong computer skills, including familiarity with Microsoft Office tools, fundraising CRMs and donor databases.
• Experience and comfort using video conferencing for regular meetings.

Compensation & Benefits Info:

Estimated hiring compensation range for this role is $48,000 - $63,000 based on our average compensation schedule. Final offers will be based on candidate geographic location and consider career experience and may vary from this range due to these and other factors.

The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.

The Society has a career framework that is our foundation of a clear, consistent structure for growth and careers. It is comprised of career bands and career levels, as well as functions and disciplines, that together, capture the Society's positions and work.

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: Please check the job posting to see if a Cover Letter or any other documents are required for the position you are applying to. You will not be able to modify your application after you submit it. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.

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