Salary: See Position Description Location : FL 34953, FL Job Type: FULL-TIME Job Number: 202402783 Department: PARKS AND RECREATION DEPARTMENT Opening Date: 11/13/2024 Closing Date: 11/20/2024 5:00 PM Eastern POSITION SUMMARY The City of Port St. Lucie is an equal opportunity employer. This position requires the applicant to successfully pass a drug screening. Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HEREThe starting salary range for this position is $27.91 - $32.09 depending on qualifications This position involves direct coordination with Program Partners, ensuring compliance with city policies, guidelines, and the proper usage of city-managed facilities. Performs challenging professional work in coordinating, scheduling, and booking facilities for public and private sports entities. Additionally, the role will include oversight of participant and field management for approved leagues and events. May work a varied shift including weekends, evenings, and holidays. This role serves as a liaison to program and community partners. Facilitates the development of public trust and confidence in the City. This position is an Essential classification and will require you to report to duty before, during, and immediately after a civil emergency.ESSENTIAL DUTIES The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
- Keeps the mission, vision, and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
- Provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
- Coordinates scheduling of City facilities with external and internal customers.
- Manages Program Partner Agreements, ensuring compliance with facility allocation, scheduling, residency, and usage rules.
- Serves as the liaison between program partners, internal and external customers.
- Responsible for troubleshooting and resolving customer issues and complaints.
- Oversees the submission of rosters and residency compliance for Program Partners, ensuring minimum participation requirements are met.
- Planning, organizing and maintaining the yearly scheduling calendar for the athletic fields and facilities. These rentals include, but are not limited to, Program Partner (leagues), School District, private rentals, down time scheduling, and internal programming
- Collects rosters, fees, and all other required documents from Program Partners. Ensures that user fees are collected and reported accurately as per Program Partner Agreement guidelines.
- Sends out Program Partner surveys to registered participants and collects data.
- Participates in periodic performance evaluations of Program Partners based on monthly, seasonal, and annual review processes, including customer satisfaction surveys and adherence to Program Partner Agreements.
- Assists with monitoring compliance with field capacity and participant limitations for each sport, ensuring safety and proper use of facilities as per the Program Partner Agreement.
- Works as a liaison between Parks staff and Recreation staff in matters of athletic facility reservations.
- Responsible for reviewing and maintaining relevant contracts.
- Assists with negotiating and the renewal of contracts.
- Creates seasonal ID Badges for Program Partner staff/volunteers that have cleared background check process.
- Verifies that background checks are submitted and reviewed in compliance with city standards.
- Determines, recommends and obtains necessary levels of support needed from other departments, including Police, Public Works and Community Relations.
- Acts as a liaison with other City departments and external agencies to facilitate successful and quality rentals
- Other duties as may be assigned.
MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Graduation from an accredited high school or possession of an acceptable equivalency diploma required. Graduation from an accredited college or university with a bachelor's degree in Public Administration, Leisure Services, Recreation, Marketing, Advertising or a related field from preferred. Minimum of two (2) years of experience in community or group recreation activities in athletics is required. Experience with Program Partner management, the application of partnership agreements, and RecTrac software preferred. A comparable amount of training, education or experience may be substituted for the minimum qualifications. CERTIFICATES, LICENSES, REGISTRATIONS
- Possession of valid Florida driver's license and maintenance of clean driving record required.
- CPR/AED certification is required to be obtained within 60 days of hire.
KNOWLEDGE, SKILLS AND ABILITIES
- Understanding and implementation of partnership agreements, public solicitation processes and negotiating strategies.
- Skill in public speaking and public relations.
- Skill in conflict resolution.
- Ability to present ideas and recommendations clearly, concisely, effectively in writing and orally.
- Ability to establish and maintain effective working relationships with City officials, employees and the public.
- Ability to access, input and retrieve information from a computer.
- Ability to focus on the positive in every situation.
- Ability to model respect for individuals, teams, and the organization.
- Ability to stay centered when challenged.
- Ability to work under pressure and meet deadlines.
- Ability to follow through with assigned tasks.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 30 pounds and/or move up to 50 pounds. While setting up tables and chairs, it is mandatory that all employees wear steel or composite toe shoes. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, uneven surfaces, heights, and stressful situations. The noise level in the work environment is usually moderate to loud. 12 paid holidays per yearVacation Leave: 1-3 years- 10 days 4-9 years- 15 days 10-19 years- 20 days 20+ years- 25 days PT employees accrue depending on hours worked Personal Days: 2 days for non-exempt employees per year 3 days for exempt employees per year Sick Time: FT employees accrue 8 hours per month PT employees accrue 4 hours per month Retirement Plan: The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%. 457 Deferred Compensation Plan and Roth IRA $50,000 Basic Term Life Insurance $50,000 Accidental Death & Dismemberment Insurance Short-Term and Long-Term Disability Health, Vision and Dental InsuranceOptional Benefits: Tuition Reimbursement Flexible Spending Account Wellness Program Health Reimbursement Account Employee Assistance Plan Supplemental Life Legal insurance The of City Port St. Lucie provides a wide array of benefits to meet the diverse needs of our employees. For additional details on benefits offer by the City of Port St. Lucie, see the link below. 01 Do you have a high school diploma or equivalent GED? A high school diploma or GED must be presented at time of employment.
02 Do you have a valid Florida driver's license?
03 Do you have a clean driving history?
04 Are you CPR/AED certified, or have the ability to obtain this certification within 60 days of hire?
05 Do you have a Bachelor's degree in Public Administration, Leisure Services, Recreation, Marketing, Advertising or a related field from an accredited institution?
06 Do you have a minimum of two (2) years of experience in community or group recreation activities in athletics?
07 Do you have experience with Program Partner management, the application of partnership agreements, and RecTrac software?
08 Please explain your experience as it relates to this position. Required Question