Sportsbook Ticket Writer-Part Time (Long Shot's)
: Job Details :

Job DescriptionWELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and novice bettors , you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join the Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned What You Will Need: Flexible availability Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Be able to pass a background check Able to obtain a gaming license from the Nevada Gaming Control Board and other jurisdictions if deemed necessary High level of customer serviceAbility to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time Must be able to twist, bend or reach with no significant boundaries This position may be exposed to a smoke-filled environmentAbout UsAt Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.