Location: Washington,DC, USA
Function (Scope and Main Purpose of Job)
* Responsible for accurate cash transactions and processing of sportsbook wagers and payments.
* Core Service Standards
* CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
* SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
* FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
* FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling
* FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
III. Specific Responsibilities and Duties
* Accepts bets and parlay cards and writes tickets on all sporting events from customers in a professional and courteous manner.
* Receives sport or parlay tickets from customers and pays customers who present winning tickets and vouchers.
* Maintains and balances a till for use in issuing and redeeming tickets and vouchers.
* Maintain a neat and well-stocked window for the next shift.
* Responsible for processing transactions accurately and maintaining accurate reconciliations.
* Must be aware of all District of Columbia Office of Lottery and Gaming procedures and logging.
* Must know all terms and conditions pertaining to sports wagering.
* Must be fully aware of all lines and odds in the Sports Book.
* Remain alert to any peculiar betting patterns and report such events to the Sports Book Supervisor.
* Ensures compliance with all regulatory controls of the state gaming agency.
* Promotes superior guest service.
* Job Requirements (skills, knowledge, and abilities)
* Prior sports and sports betting knowledge is preferred.
* Must be able to communicate well with the public.
* Must be able to work with and understand financial information and data, and basic arithmetic functions.
* Must be able to obtain and maintain a valid license as required by the District of Columbia Office of Lottery and Gaming for the position.
* Must be able to work flexible shifts including nights, weekends, and holidays.
* Educational Requirements
* High School Diploma, GED or equivalent combination of education and experience in high volume cash operations.
* Essential Functions/Exposures
* Ability to stand for a long period of time with basic range of motion (bending, twisting, reaching etc.).
* Ability to speak for a long period of time.
* Ability to lift, push or pull 25 lbs.
* Ability to work in a high energy atmosphere exposed to alcohol, bright lights and loud noises.
The pay range for this role is $17.50 - $20.00 an hour.