Spring Intern, User Experience Research - Part Time
: Job Details :

Who We Are:SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.SiriusXMSiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.How you'll make an impact:The user experience research team is seeking an intern to assist us in assessment and enhancement of our customer applications and experiences.What you'll do:* Plan and execute research using a variety of qualitative methods like usability testing, interviews, and syntheses of existing research.* Collect and analyze data, prepare research deliverables, and ensure effective communication of insights to satellite and streaming radio product teams.* Work cross-functionally with Design, Content Strategy, and Product Management partners to understand business context and determine research questions.What you'll need:* Internships are open to current students enrolled at a university (those graduating by January 2027 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship.* Currently pursuing a Master's or PhD in Psychology, Human Factors, Human Computer Interaction, Design Research, Sociology, Communications, Media Studies, or other degree with an emphasis on research methods preferred.* Good project management and planning skills.* Good personnel management skills.* Interpersonal skills and ability to interact and work with staff at all levels.* Excellent written and verbal communication skills.* Ability to pay attention to details.* Ability to handle multiple tasks in a fast-paced environment.* Willingness to take initiative and to follow through on projects.* Knowledge of human-subjects research methods, including various qualitative methods like usability testing and interviews.* Knowledge of psychology, design, human-computer interaction, human factors, ergonomics, or related field.* Knowledge of Google collaboration tools (Google docs, sheets, slides).* Knowledge of the music streaming landscape.* Must have legal right to work in the U.S.At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be $37-40/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.R-2024-10-128