Join Our Legacy: Plumbing Outside Sales Position at Connor Co. in Springfield, ILAre you ready to step into a role that not only offers a deep-rooted history but also promises a future filled with growth and opportunity? Connor Co., a company with a rich heritage, is pleased to announce an exciting opening for a Plumbing Outside Sales in Springfield, IL. We are seeking a driven individual who is committed to building a lasting career within our esteemed organization.Key Requirements:
- Extensive background in Plumbing is essential.
- Successful completion of pre-employment background check and drug testing.
Role and Responsibilities:
- Interpret blueprints and schematics with precision.
- Collaborate with customers and outside sales teams to identify suitable solutions for meeting customer requirements.
- Address customer inquiries about product details, pricing, availability, and applications.
- Coordinate product deliveries and oversee the logistics.
- Assist in the collection of outstanding payments from customers.
- Attend industry trade shows and engage in product training.
- Offer post-sales support by consulting with clients to resolve issues.
- Conduct product demonstrations and explain features to customers.
- Ensure prompt order processing and confirmations using the Eclipse ordering system.
- Provide price quotes, credit terms, warranties, and delivery timelines.
- Follow up on submitted estimates and bids.
- Handle customer requests for quotes and product information.
- Identify potential customers and expand territories through various strategies.
- Manage customer orders from inception to delivery.
- Stay updated on market conditions, product innovations, and competitor offerings.
- Occasionally visit job sites for on-site troubleshooting.
- Participate in monthly sales meetings and industry events.
- Be available for after-hours customer calls and shop access.
- Process warranty claims efficiently.
- Generate reports and assist the Branch Manager as needed.
- Provide competitive analysis to support dealer acquisition.
- Distribute product brochures and catalogs to customers.
- Offer comprehensive information on the company's product range.
- Conduct post-sales follow-ups when necessary.
- Provide technical support, including monitoring shipping, delivery, and returns.
- Recommend products tailored to customer needs and interests.
- Collaborate with other departments to address customer inquiries.
- Fulfill additional tasks as requested.
These responsibilities reflect the diverse and multifaceted nature of the role, combining technical expertise, customer engagement, and administrative tasks.Minimum Education and Experience:
- High School Diploma or equivalent.
Essential Knowledge, Skills, and Abilities:
- Build and sustain positive customer relationships effectively.
- Quickly acquire proficiency in Eclipse software.
- Execute tasks with minimal supervision, demonstrating independence.
- Employ critical thinking skills to identify alternative solutions through logical reasoning.
- Apply mathematical reasoning to select appropriate methods and formulas for problem-solving.
- Capably assess and prioritize workloads for efficient task management.
- Exhibit a friendly demeanor and maintain a positive attitude, delivering exceptional customer service both in person and over the phone.
- Demonstrate keen attention to detail and a focus on accuracy.
- Possess strong interpersonal communication skills.
- Maintain professionalism and patience while managing a demanding workload.
- Possess knowledge of plumbing products and markets.
- Exhibit maturity and extensive experience in interacting with individuals at all levels, including management, personnel, and customers.
- Showcase strong organizational abilities.
What We Offer:
- Competitive salary and comprehensive benefits package, including Medical, Dental, and Vision coverage.
- Options for Voluntary Term Life insurance, Medical and Dependent Care Flexible Spending accounts.
- Robust 401k plan.
- Generous Paid Time Off (PTO) and eight (8) paid holidays.
- $10,000 in life insurance, Short-Term Disability, and Long-Term Disability are covered 100% by Connor Co. for full-time employees.
To learn more about our legacy at Connor Co., visit us at www.connorco.com.Application Process:
- Please apply exclusively through our job board: Connor Co. Career Opportunities
- We are not accepting in-person applications.
- Kindly refrain from phone inquiries.
At Connor Co., it's the people who truly make a difference. Join us and be part of our enduring journey!