SR APPLICATIONS SYSTM ANLYST
: Job Details :

Position Details

Job Title: SR APPLICATIONS SYSTM ANLYST

Position Number: 8100266

Job Category: University Staff

Job Type: Full-Time

FLSA Status: Exempt

Campus: Rogers Park-Lake Shore Campus

Department Name: INTEGRATIONS & APPLICATIONS

Location Code: ENTERPRISE SYSTEMS

Is this split and/or fully grant funded? No

Duties and Responsibilities

This position is a hybrid position. This position has no flexibility for fully remote work modality capabilities.

Provides project management and analysis skills to multiple system development and implementation projects.

Follows standards, policies and procedures of University and ITS division to meet project goals and objectives. Helps to evaluate current standards and develop new ones.

Ensures proper functioning of designated University administrative and departmental systems by planning, coordinating and implementing upgrades as necessary.

Takes a leading role in evaluating the needs of the University's academic and administrative units and developing and implementing new information systems and services.

Assists clients to understand and utilize our information systems to improve their efficiency and provide improved services.

Works with developers (or codes software, depending on skills and complexity) and other ITS colleagues to meet the technical needs for assigned projects, consistent with division and department standards for technology and systems.

Demonstrates a commitment to Loyola's mission and vision by supporting ITS core values of service excellence for university strategic initiatives and continuous development/improvement.

Proactively manages change through existing change management processes.

Performs related duties as required.

Minimum Education and/or Work Experience

This position requires a bachelor's degree in information technologies or equivalent experience with at least 4 years of experience in the field or related experience. Higher education experience is a plus.

Qualifications

The Student System Team at Loyola University Chicago is seeking a Senior level Application Systems Analyst. This position will be part of a team that supports the overall development, operational processes, and maintenance of the student information system at Loyola. The successful candidate will excel in skills such as development, implementation of ERP applications, customer service, attention to detail, technical integration based knowledge good and project management.

• Serves as a technical lead in development efforts, requirement gathering processes, system implementation, updates, ERP maintenance, change requests with business partners and internal ITS staff.
• Must be detail oriented, results focused, possess effective written and verbal communication skills, and be able to support change management initiatives.
• Ability to manage multiple projects is a must.
• Excels at documenting and communication both written and orally.
• Synthesizes complex or diverse information; Generates creative solutions; Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in both group and individual problem-solving situations.
• Responsible for working with developers and/or vendors to understand requirements, resolve technical issues, and adhere to division and University standards for technology and systems.
• Responsibilities include coordination of testing, maintaining integrity of university data and systems and working in a timely way to resolve problems.
• Follows standards, policies and procedures of University and ITS division to meet project goals and objectives.
• Makes recommendations and implements improvements to streamline or improve efficiency of processes through automation.
• Serves as the primary contact for support issues and provides day-to-day operational administration of the University's business applications.
• Looks for ways to improve and promote quality; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
• Provides leadership in team efforts to improve technical service and standards.

Nice to Have's

Experience with PeopleSoft Campus Solutions.

Interpersonal Skills

Great attitude and strong work ethic; Ability to work independently and in team settings; Focuses on solving conflict, not blaming; Maintains confidentiality and follows ITS policies regarding data security and protection; Balances team and individual responsibilities; Contributes to building a positive team spirit; Effectively influences actions and opinions of others; Strives to continuously build knowledge and skills; Shares expertise with others.

Business Acumen

Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources; Ability to develop broader industry analysis and trending comparisons.

Diversity

Shows respect and sensitivity for cultural differences; Educates others on the value of diversity.

Ethics

Treats people with respect; Works with integrity and ethically.

Organizational Skills

Supports organization's goals and values; Develops strategies to achieve organizational goals; Adapts strategy to changing conditions; Includes appropriate people in decision-making process.

Reasoning Ability

Must be detail-oriented and results focused. Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers. Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong analytical and problem-solving skills.

Language Ability

Excellent verbal and written communication skills. Excellent documentation skills, and must be able to read, analyze, and interpret general business and finance correspondence. Must be able to effectively present information and respond to questions from peers and other Loyola staff, faculty, and students.

Working Conditions

The majority of the work for this position will occur within the standard work week. However, this position will be on-call, and may need to work during off-hours to respond to problems or work on upgrades/installs.

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