Summary:
In search of a Senior Billing Analyst who is experienced and detail-oriented with a strong background in billing, with the ability to provide strategic guidance, mentor junior team members, and drive process improvements. The Senior Billing Analyst plays a key role in ensuring accurate and timely invoicing, financial reporting, and compliance with accounting standards.
Specific responsibilities include:
Team Leadership:
- Lead and mentor a team of billing analysts, providing guidance and support in daily activities.
- Conduct regular training sessions to enhance the team's skills and knowledge.
- Foster a collaborative and high-performance work environment.
- Billing Process Oversight:
- Oversee the end-to-end billing process, ensuring accuracy and compliance with company policies.
- Review and approve complex invoices, addressing discrepancies and resolving issues.
- Collaborate with cross-functional teams to streamline and optimize billing processes.
- Financial Analysis and Reporting:
- Conduct in-depth financial analysis, identifying trends, variances, and opportunities for improvement.
- Prepare and present comprehensive reports to senior management, highlighting key financial metrics and recommendations.
Process Improvement Initiatives:
- Identify and lead initiatives to streamline billing processes, improve efficiency, and implement automation solutions.
- Collaborate with IT and other relevant departments to implement system enhancements.
- Customer Relationship Management:
- Act as a point of contact for escalated customer inquiries and complex billing issues.
- Collaborate with the customer service and sales teams to address customer concerns and ensure satisfaction.
Qualifications:
- Several years of experience in billing, revenue recognition, or financial analysis.
- Proven leadership experience, with a track record of successfully managing and developing a team.
- In-depth knowledge of accounting principles and practices.
- Strong analytical and problem-solving skills.
- Advanced proficiency in using billing software, financial management tools, and Microsoft Excel.
- Experience with ERP systems.
- Knowledge of industry-specific billing practices.
- Excellent communication and interpersonal skills.
Education:
An undergraduate degree is required for this role