At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! The Senior Coordinator, Digital Services is responsible for account management of current and new NASCAR Digital Media clients. The Senior Coordinator will directly manage assigned projects in conjunction with the operations team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Serve as Account Manager for assigned accounts, including but not limited to conducting meetings/calls, reporting, maintenance requests, quality assurance, contract management, technical updates, project management, and issue ticketing.
- Partner with internal teams and clients to execute large scale projects.
- Manage website enhancement roadmaps for each account.
- Work across all functional areas in Digital to create timelines, estimated hours, and costs for prospective projects.
- Approve business terms within project teams during discovery, design, development, and roll out.
- Communicate and train personnel on new site functions and features.
- QA Digital Operations tickets to ensure successful technical implementation of assigned partners.
- Lead rollout of client projects with initial site configurations and training of client teams.
- Manage support ticket requests for partner sites and participate in solution testing.
- Serve as lead contact for industry advertising campaigns, includes working with partner on providing creative and the internal Revenue Ops team to traffic.
- Analyze KPIs around digital partnerships and make recommendations for growth and strategic initiatives.
- Travel: 10%, including weekends
QUALIFICATIONS - Bachelor's degree from four-year college or university required plus a minimum of four (4) years' experience and/or training in digital partnerships; or equivalent combination of education and experience.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Proficient on company provided hardware and software, MS Office suite.
- Analytical thinking skills
- Strong negotiation skills
- Organized and detail oriented
- Ability to project manage in a deadline oriented environment
- Excellent time management skills with the ability to prioritize
- Ability to work a flexible work schedule, including weekends
Apply Now! Learn more about this role and our team by applying at for consideration. NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.