Overview
The Sr. Cybersecurity Analyst is expected to possess a high level of knowledge and experience in various security domains and technologies. This skillset will enable them to work as part of the Security Operations Center (SOC), providing vulnerability management services to our Managed Vulnerability Scanning (MVS) and Vulnerability Management Program (VMP) customers. They will be tasked primarily with the analysis of vulnerabilities, having the responsibility to provide a consultative partnership with our clients. Secondarily, this position will contribute to the lifecycle ownership of managed security services, including new customer onboardings and operational support. This position will work closely with the Security Operations Center manager, peer analysts, engineers, and other teams within the All Covered/Konica Minolta ecosystem to accomplish these goals.
Responsibilities
- Participate in the support of two of All Covered's Security Services, MVS and VMP.
- Provide customers with in-depth technical analysis and support related to managed vulnerability services offerings.
- Deliver high quality and consistent consultations through adherence to established processes, procedures, baselines, and standards.
- Determine customer security requirements by evaluating business strategies and requirements, researching information security standards, evaluating architecture/platforms, and identifying integration issues.
- Act as an escalation point for peer analysts, using technical and conceptual skills to thoroughly investigate vulnerability remediation options and provide valuable recommendations to customers.
- Provide mentorship of peer team members.
- Develop, maintain, and deliver training materials.
- Develop and maintain detailed documentation for managed services that include runbooks, network diagrams, and process/escalation flows.
- Build strong cross-functional relationships with other All Covered teams, as well as with external partners, peers, and professional organizations
- Define action plans that are simple to implement, effective at reducing risk, and as much as possible, utilize existing people, processes, and technologies
- Fully understand and support the organization's vision, core values, goals, and objectives
- Perform other duties as required or assigned
Qualifications
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Critical Factors
- Creative Problem Solving and Analysis: responsible for both wide-impacting and complex services. When issues arise, the specialist must consider the impact of both the problem and solution from many different angles. Solutions must also consider the impact on internal and external users of the applications and services, and include creative problem solving when appropriate.
- Independence: must exhibit a high degree of initiative. In addition, the position must maintain alignment with team/company goals and make judgments as appropriate. Timeliness of decisions is critical and must be effectively communicated to those affected.
Desired Qualifications
- Minimum 5 years' experience in the Cyber Security field, with senior level experience analyzing and responding to vulnerabilities identified by detection platforms.
- 2-3 years' experience administering & providing operational support in vulnerability management
- 1+ years experience in content management work (e.g. develop custom reporting, custom integrations, developing scripts, etc)
- Commitment to high quality customer service with initiative and follow-through
- In-depth knowledge in a diverse range of cybersecurity concepts and controls that provides the ability to discuss, consult on, and drive solutions for customers
- Ability to exhibit leadership skills in a cross-functional team
- Experience in delivering on-time projects related to security technology implementation
- Experience within a Managed Security Service Provider (MSSP) environment
- Proficiency in operating systems including Microsoft Windows, RHES, CentOS, Ubuntu Linux, and MacOS
- Bachelor's degree in computer Science, Information Security, or equivalent combination of relevant education and experience
- Current security-relevant certifications from an industry accepted certification body, such as CompTIA, ISC2, ISACA, or SANS.
- Strong organizational and time management skills
- Excellent verbal and written communication skills to clearly communicate business-critical problems and solutions to customers
- Comfortable interacting at all levels within an internal or customer organization
- Strong business acumen and a drive toward business growth
- Discipline to work remotely
About Us
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN's MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America's Best-in-State employers list. The company received Keypoint Intelligence's BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.