Overview:
As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.
It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?
Showing Up Somatus Strong
We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:
- Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
- Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
- Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients' lives or our partners' best interests.
- Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
- Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.
Showing Up for You
We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:
- Subsidized, personal healthcare coverage (medical, dental vision)
- Flexible Paid Time Off (PTO)
- Professional Development, CEU, and Tuition Reimbursement
- Curated Wellness Benefits supporting teammates physical and mental well-being
- Community engagement opportunities
- And more!
Position Overview
Somatus, the leader in value-based kidney care, has an immediate opening for a Senior Director of Operations Analytics to lead a team of analysts in uncovering insights in our data to help better manage the care of our patients. This position will have the opportunity to work collaboratively with our field and central operations teams, as well as cross-functionally with our clinical, finance, and provider engagement teams to help solve operational problems by using data and analytics and measure ongoing business performance through the creation and reporting of operational KPIs.
Key Responsibilities:
- Manage a team of analytic professionals to deliver best-in-class analytics support for our operations team, advance our team's analytics capabilities, and foster a culture of data excellence across the organization.
- Create, monitor, and report on the impact of operating KPIs on Somatus' clinical, operational, and financial outcomes in areas including, but not limited to, member engagement, utilization outcomes, field team efficiency, workflow adherence, and HEDIS gaps in care.
- Provide business insight into areas of success and improvement, and help translate for operators and our executive leadership key underlying drivers of business performance.
- Partner with our Business Intelligence (Insights) team to create and maintain dashboards of operating performance measures to provide self-service insight to operators.
- Own data and metric reporting standardization, including gathering data requirements and documenting definitions behind our key metrics.
- Collaborate with our analytics and data engineering partners to create the data and technical infrastructure to support ongoing operational reporting.
- Lead the development and delivery of ad-hoc and standardized analyses or reports.
- Create a long-term analytics and data strategy for our operations team and track and monitor progress toward execution on the long-term vision.
Qualifications:
- At least 7 or more years of experience working in an analytics role supporting operations at a healthcare organization (e.g., value-based care provider, health system, health plan, etc.) or in a similar management consulting role.
- At least 5 years of healthcare operations experience working with and analyzing healthcare and operational data.
- At least 5 years of hands-on management experience leading teams, ideally of analysts and/or data engineers.
- Effective written and verbal communication skills and ability to present findings to stakeholders.
- Strong understanding of operational and financial concepts, as well as a strong conceptual problem-solving ability.
- Strong fluency in Microsoft Excel, or equivalent.
- Familiarity with common scripting languages (e.g., SQL, Python, etc.) and/or business intelligence reporting suites (e.g., PowerBI, Tableau).
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Our priority is the health and safety of our members, colleagues, partners, and community. Proof of COVID-19 Vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company. All requests for proof of vaccination or for exemptions from the vaccination requirement will be subject to any limitations stipulated by current state and/or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
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