Sr. Manager, Global Benefits Operations
: Job Details :

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!Who we are:We are a dynamic team-oriented shared services group that pride ourselves on delivering exceptional service to our global employees. We meet the needs of our employees through continuously identifying and improving our strategy to deliver operational efficiency and client satisfaction.What you'll do:As the Sr. Manager, Global Benefits Operations, you will be responsible for partnering with key leaders across the business to provide scalable benefits administration practices to support the business and the People team. This includes the operations of all company-wide benefits plans, including health and welfare, retirement schemes, global programs and time off policies for the company. You will be a key member of the Global Benefits team, ensuring an efficient, organized, and high performing team, which delivers a great service to our internal clients. You will liaison and build relationships with the benefits team, employees, managers, legal and the broader Global People Solutions team.In this role you will:In partnership with the Director, Global Benefits and the regional Benefits Managers, develop the global benefits operation's function so we're providing a great experience to our employees.Build solid partnerships with the regional Benefits Managers in U.S., EMEA/APAC, the broader People Operations team, Legal, Payroll and Finance to manage the administration of all company-wide benefits.Oversee, and at times, perform the operations and administration of all benefits. This includes eligibility files, employee inquiries, audits, funding, reporting and billing.Develop and monitor service level agreements and performance of all service providers and brokers and hold them accountable for performance measures.Oversee all benefits audits and be responsible for streamlining, troubleshooting any data errors, process breakdowns and working with vendors, third-party administrators, and internal teams to perform root cause analysis and corrections.In some regions, develop a roadmap to automate benefits enrollment. Partner with regional Benefits Managers, HR Technology and Payroll teams to develop interface(s) between benefits enrollment system(s) and payroll.Partner with the HR Technology to review current business processes and make recommendations to streamline for efficiency.Make recommendations for changes that support an improved benefits delivery experience.Develop internal operating procedures and controls to administer and manage benefits operations.Partner with members of the Global Benefits team to implement new benefits plans and vendors.Stay up to date on all regulatory matters pertaining to NAMER, EMEA and APAC benefits.Serve as a backup support for the Global Benefits team; Special projects as needed.Who you are:Minimum of 8-10 years of benefits operations experience in a fast-paced environment.Practical application of benefits administration in U.S. and multi-national companies/organization.Adapting and evolving benefits operations experience through multiple phases of a company's growth.Exceptional data analysis skills with the ability to interpret data and translate into actionable insight.Demonstrated change management and communications experience.Strong project management and process improvement skills.The ability to prioritize and manage multiple tasks with a sense of urgency.Strong communication, collaboration, and consultation skills working with a diverse and dynamic group of stakeholders.A customer service focus with a responsive and can-do open-minded attitude.Experience utilizing Workday and JIRA a must.Advanced Excel knowledge and experience.Bachelor's degree.#LI-JK1Our Compensation and Benefits ( for NY, CO, CA, and WA residents only)At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $106,200 -$194,700In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan. The Trade Desk also offers a competitive benefits package. Click here to learn more.Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave. The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.SummaryLocation: New YorkType: Full time