Position SummaryHeadquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As an eleven-time winner of EPA's ENERGY STAR Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People| Excellence | Change | Integrity | Co-prosperity
Role and ResponsibilitiesRole & ResponsibilitiesAt Samsung, you will have the opportunity to work with some of the smartest people on the planet to define and launch great products. This role demands an extremely customer-centric mindset, a strong analytical mind, an appetite for innovation, a data-centric attitude, and a can-do attitude. You will be working closely with product, engineering, business, marketing, and other cross-functional groups to create best-in-class customer experiences on Samsung.com and native apps for our customers. Sounds Interesting? Apply Now.
- Promo modeling and forecasting for Consumer-facing promos worth ~$800M per year across Smartphone, Tablet and Wearables categories. Lead scenario planning per revenue and promo plans, coordinating with Sales team, Biz Planning team and VZ account team leadership.
- CRM Promo Planning; $400M annually: Align with CRM sales team on promo proposals, scenario planning and modeling. Manage communication with Verizon CRM team on new promo negotiation, funding support and promo forecast
- Lead QSP (Quarterly Strategic Planning) process coordinating with SEA Channel Marketing team, Verizon Sales and Biz Planning teams and SEA MX Finance team to ensure SEA Senior Leadership approval of quarterly promo plan, evaluating YOY and competitor promo plan analysis, promo attach rates, funding levels and impact to Net Revenue, market share and profit levels.
- Data Analysis:
- Conduct deep data analyses to derive business insights to create growth strategies which require regression analyses, Alteryx, Power BI. e.g. DPP Drought Analysis and Recover (Device Payment Plan, 24 mo. 36 mo.) and CRM Early Upgrade Program
- Present bi-weekly promo performance reporting and analysis, attach rate trends and assess future risk and opportunity from proposed or revised promos. Conduct post-mortem analysis on Trade-in Promo results for promo take sensitivity per promo value and requirement changes by compiling multiple year data set utilizing software solution such as Alteryx.
- Analyze and manage Verizon Trade-in Promo service plan tier, high/low device tier and residual value to help negotiate better promo funding utilizing data analytics and visualization platforms.
- Yearly/ Quarterly promo trend analysis and implications based on promo type/ strength/ attach rate/ sell-out impact on channel and model level accounting for external factors such as carrier competitor promotions and other brand promotion impact utilizing Power BI and Pulse Zoho Dashboard.
- Competitor and Customer Monitoring and Analysis:
- Competitor and carrier competitor promo tracking and sensitivity monitoring
- Monthly SP, Premium SP, Tablet, Wearable Market Share management
- Verizon Earning Call Summary / Analysis/ Implications for the account team
- Lead Monthly Closing and TP processes to ensure accurate and timely financial reporting: Monthly TP SD management ($1.2B on yearly basis). Ownership of Monthly Closing forecast; revenue update monitoring/ current quarter programming change/ true-up, Program/ model level SD closing detail, NR/ S.com allocation for closing
- Lead contractor team to facilitate accurate contract (PVF) terms and signatures, conditions submissions, and post-promo validations and claims payments for ~$1.2B in partner payments:
- Manage communication with the Verizon contract team ensuring accurate and timely contract (PVF) execution
- Manage Samsung's internal contract legal review process
- Manage COR program TIM Committee Review process (Min. 100 program review submissions with lift/sales assumption and rationale/ROI analysis on a yearly basis)
- Manage COR program CORES condition for accurate reflection of finalized terms and timely submission
- Reconcile and validate invoices received from Verizon for executed promos and streamline processes leveraging Alteryx in coordination with PI team
- Manage communication with the Verizon billing team ensuring timely COR invoice validation and payment process
Skills and QualificationsMinimum Qualifications- Requires advanced expertise in Alteryx, Power BI, Tableau, Channel Cube, Expert in Microsoft Excel Pivot Tables including Macro development, OpenSignal CarrierVision, Pulse Zoho Dashboard, Regression analysis
- Analytical assessment of financial performance, Processing and analyzing large datasets to extract actionable insights, Delivering/communicating data-driven insights to drive strategic decision-making, Revenue modeling and forecasting, Profit and loss forecasting
- Develop and maintain excellent working relationships with all assigned levels within and outside the company.
- Proactively and independently plan, organize, and prioritize multiple assignments and projects.
- Proven success in a highly dynamic, deadline-driven environment.
- Review detailed product strategy, promo planning, and marketing documents as needed.
- Work independently and in a team environment to achieve customer business objectives and personal and team goals, and complete assignments within established time frames and specifications.
- Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
- Strong communication, both written (PPT presentations) and oral skills.
Preferred Qualifications- MBA Required; preferably in Finance, Business, Economics, Data Analytics, or Operations
- 9+ years of related experience; preferably in Finance, Operations, Communications, Business Analytics, and Business Planning.
- Experience in the mobile hardware/ telecom industry is highly desired
#LI-RL1Life @ Samsung - Benefits @ Samsung - * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-###-####) or ...@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.