Market America, a product brokerage and Internet marketing company that specializes in One-to-One Marketing, is seeking an experienced Sr Network Engineer for our IT team. Position Summary Installs, configures, and maintains network hardware, software, and related infrastructure. Work intricately with design and administration of network routers, switches, firewalls, VPN, IPS, and content switches. Researches and develops continuing innovation within the infrastructure team. This position does require some after hours on call for support. The position will also require occasional travel for location support. Essential Duties and Responsibilities
- Designs, configures, installs and maintains local area and wide area network hardware
- Manages all Network support issues and new equipment installation/configuration
- Performs administration, monitoring and troubleshooting of LAN and WAN system performance
- Coordinates with internal and external resources for installation/upgrade of all network equipment
- Researches and obtains quotes for all network hardware, network security software, monitoring software and bandwidth performance tools
- Negotiates new pricing proposals for network hardware and support
- Researches and implements alterations/enhancements to improve network availability and efficiency
- Reviews all network support related requests, including requests for new/additional hardware.
- Participates in project planning required to initiate new projects; interfaces with other departments, vendors or consultants to resolve the majority of user and systems problems, and to report and resolve software, hardware, and operations problems
- Maintains, initiates or edits network documentation pertaining to infrastructure
- Responds to the needs and questions of network users concerning their access to resources or performance on the network
- Develops and communicates standards for use, operations, and security of network
- Provides documentation/project tracking and management reporting
- Responsible for network infrastructure change management
- Responsible for compilation and updates of Network drawings
- Responsible for off-hours support as needed
- Some travel to support other locations will be required
- Assists in the creation of processes and procedures for IT operations
- Complies with company policies and procedures
- Performs other duties as needed
Education and Experience •Bachelors degree in computer science or related field •5 years' or more experience designing and administrating network infrastructure equipment •Or a combination of equivalent education, experience, and/or training •Cisco CCNA or above certification preferred •Expertise designing and administrating Cisco LAN switches and routers, VPN concentrators, SAN switches, wireless devices, IPS and IDS technologies •Ability to configure and troubleshoot Check Point or Cisco firewalls products •experience working with Meraki firewalls, switches and access points Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic. Qualified candidates should apply online. This position will work onsite based in our Greensboro NC offices. Sorry, we are not able to sponsor for this position. Market America is proud to be an equal opportunity employer. Market America | SHOP.COM is changing the way people shop and changing the economic paradigm so anyone can become financially independent by creating their own economy and converting their spending into earning with the Shopping Annuity®. ABOUT MARKET AMERICA, INC. & SHOP.COM Market America Worldwide | SHOP.COM is a global e-commerce and digital marketing company that specializes in one-to-one marketing and is the creator of the Shopping Annuity . Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, North Carolina, and with eight sites around the globe, including the U.S., Market America Worldwide was founded in 1992 by Founder, Chairman & CEO JR Ridinger. Through the company's primary, award-winning shopping website, SHOP.COM, consumers have access to millions of products, including Market America Worldwide exclusive brands and thousands of top retail brands. Further, SHOP.COM ranks 19th in Newsweek magazine's 2021 Best Online Shops, No. 52 in Digital Commerce 360's (formerly Internet Retailer) 2021 Top 1,000 Online Marketplaces, No. 79 in Digital Commerce 360's 2021 Top 1,000 Online Retailers and No. 11 in the 2021 Digital Commerce 360 Primary Merchandise Category Top 500. The company is also a two-time winner of the Better Business Bureau's Torch Award for Marketplace Ethics and was ranked No. 15 in The Business North Carolina Top 125 Private Companies for 2021. By combining Market America Worldwide's entrepreneurial business model with SHOP.COM's powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy®, Express Pay checkout, social shopping integration and countless other features, the company has become the ultimate online shopping destination. For more information about Market America Worldwide: MarketAmerica.com For more information on SHOP.COM, please visit: SHOP.COM