Job DescriptionJOB DESCRIPTIONJob SummaryLeads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.KNOWLEDGE/SKILLS/ABILITIES
- Responsible for most complex process analysis, design, and simulation.
- Requires highest level understanding of organization's business and industry requirements.
- Focus is on process analysis and re-engineering, with a deep understanding of technical problems and solutions as they relate to the current and future business environment.
- Drives process change by integrating new processes with existing ones and communicating these changes to impacted business teams.
- Uses quantitative and qualitative analysis to develop and improve internal processes across the enterprise.
- Recommends and facilitates process improvement efforts. Will lead re-engineering team and act as project manager in some cases.
- Develops training curriculum to educate leaders and staff on process improvement and problem-solving methodologies.
- Conducts educational sessions with staff and leaders and coaches them on process improvement projects.
JOB QUALIFICATIONSRequired EducationBachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)Required Experience10 years of process improvement experience with demonstrable successes in application of Lean/Six-SigmaRequired License, Certification, AssociationLEAN certification and/or Lean Six Sigma Black BeltPreferred EducationGraduate DegreePreferred Experience
- 4 years' experience in healthcare and/or health plan operations.
- 2 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma.
- Project management.
- Process design & engineering.
- Medicare.
- Proven track record with results.
- Process mapping tools - Visio, MS Project.
- Power BI or Tableau.
Preferred License, Certification, AssociationLean Six Sigma Master Black Belt or Lean SenseiTo all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.