Project Manager - Managed Services Remote JOB DESCRIPTION Outsourced Solutions and Managed Services Manager, Project Manager Our company is a leading provider of audit, tax, and consulting services to middle-market businesses and entrepreneurs across a broad range of industries. Our Outsourced Solutions and Managed Services team provides a strategic bridge between business development, practice leadership, customers, and internal operations. This newly created team offers the opportunity to work in a startup type environment and help build the offering from the beginning and help shape the future of the Managed Services Practice. We are currently seeking an experienced Project Manager for our Managed Services Practice. The Project Manager role will be responsible for helping support success of our Managed Services Practice. The PM is responsible for planning, coordination, and execution of all aspects of assigned projects and will be responsible for providing operational support to the internal clients within the span of the project delivery life cycle, utilizing established PMI and our project management best practices and standards. The PM is responsible for assembling project teams, coordinating assignment of individual responsibilities, and developing the project plan, schedule, budget, tasks, and deliverables to ensure timely and results focused project completion. During project execution, the PM will be an active participant in all aspects of the project and is also accountable for managing issues and risks, facilitating change requests, maintaining project financials, and providing status reports. The PM will apply broad, advanced project management principles and concepts to large projects, and contribute to innovation of new concepts and ideas, and continuous process improvement. Responsibilities:
- Partner strategically with assigned internal clients (i.e. stakeholder, sponsor) to support medium to complex short- and long-term projects, simultaneously.
- Identify and execute appropriate communication methods to provide the appropriate stakeholders with the status of projects. Consistently and accurately review and maintain documentation to identify, evaluate, scope, plan, monitor, and follow up on active projects.
- Continually identify, assess, monitor, and communicate the issues and risks of a project/activity to the appropriate stakeholder.
- Operate in a self-directed manner, identifying and addressing risk mitigation, process improvement, and support needs affecting the successful delivery of project.
- Generate and execute project plans. Revise as appropriate to meet changing needs and requirements. Recognize the risk and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope. Monitor issues and risk response plan.
- Create and maintain project documentation. Working with leadership and other team members, develop best practices and tools for project execution and management. Identify and track project issues, providing regular status updates within the project team until resolved.
- Complete assigned projects effectively and efficiently; and maintain a high level of proficiency by delivering high quality work on time; review own work and the work of others prior to completion.
- Provide ongoing project support, oversight, and process adherence for assigned projects.
- Provide effective guidance to employees and/or team members through planning appropriate resources, communicating performance expectations. Effectively delegate to and leverage project team members to help meet business objectives. Communicate performance expectations, provide real-time project feedback, coaching, training, developing, and providing career growth activities
- Facilitate change management planning and support the rollout of new projects and programs
- Provide oversight and advocacy for the effective efficient use of internal systems.
Required Qualifications:
- Bachelor's degree in business related area or equivalent experience
- Advanced Microsoft Office skills
- Demonstrated experience with project management software, specifically those applications supported by the firm
- Ability to adapt to technology changes
- Strong verbal, written and interpersonal communication skills
- Ability to manage multiple project priorities
- Strong organization, prioritization, time management skills, and attention to detail
- Minimum of 5 years working in project/operations area with the ability to effectively manage multiple projects with moderate to high risk
- Minimum of 3 years experience working with management level individuals, preferably within a mid to large size firm(s) or other professional services experience.
Preferred Qualifications
- Excellent interpersonal and influencing skills; works well with a variety of work styles, able to handle difficult conversations with members of team and create win-win solutions for those involved
- Shows motivation and initiative to learn and grow beyond project work and shares knowledge with team and applies past experiences and lessons learned to new situations.
- Continually enhances and builds upon knowledge base of the project in order to update and inform leadership as necessary
- Ability to attract, lead, motivate, and retain a team
- Ability to support and assist with change implementation assignments
- Ability to train, mentor and provide guidance and feedback to other team members
Preferred Qualifications:
- PMP Certification
- Change Management Specialist Certification
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