Our client in the IT industry is seeking a Sr. Project Services Specialist to join their team. As a Sr. Project Services Specialist, you will be part of the Project Services team supporting multiple teams. The ideal candidate will have excellent communication skills, experience in networking and RDS, and MSP experience is a plus.Job Title: Sr. Project Services SpecialistLocation: Markham, ONWhat's the Job?
- Act as a senior resource to complete escalated tickets from other team members.
- Create and innovate new technical methods of deploying solutions.
- Provide clear documentation and proactively monitor all devices and users during Project delivery to ensure client expectations are not just met, they're exceeded.
- Proactively assist with training of existing and new technicians and on solutions to mentor the team in order to reduce escalation over time.
- Other related tasks related to larger and more complex projects.
What's Needed?
- Minimum 5-years IT help desk/support experience.
- Minimum 3-years IT infrastructure projects.
- Completion of multiple professionally recognized certifications (PowerShell, Server, Networking, AWS, Azure, SAP, Cloud, Scripting, Office 365, etc.).
- Strong knowledge of RDS Environments; The ability to set up a Microsoft RDS farm.
- Strong Firewall configuration experience. VLAN / QoS experience.
What's in it for me?
- Training provided and support to get certifications.
- Opportunity to work with a diverse team and gain exposure to technology services in scores of businesses.
- Travel opportunities for on-site deployments.
- Opportunity to work with an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders and their teams.
- Competitive salary range.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.