Location: Grand Rapids,MI, USA
Sr. Property Manager Downtown Grand Rapids Properties Oct 31, 2024 Job Type: Full-time Dwelling Place of Grand Rapids NPHC Job Title: Senior (Regional) Property Manager Department: Property Management Reports To: Director of Property Management FLSA Status: Exempt Approved By: Chief Approved Date: July 16, 2024 Summary: Responsible for the oversight and management of multiple affordable housing properties. This role involves ensuring compliance with various funding sources, including LIHTC, HUD, Section 8, HOME funds, and Project-Based Assistance. The Senior Property Manager will lead a team of property managers and support staff, focusing on maintaining high occupancy rates, financial performance, and exceptional resident services, particularly in Permanent Supportive Housing (PSH) settings. Ensures well-managed and maintained properties, placing emphasis on positive responses to the concerns and needs of the residents, environmental health and safety, and quality property and blended management (integration between property management, support services, maintenance, and accounting). Essential Duties and Responsibilities: Responsible for marketing of properties to ensure: Property and all vacant units are timely placed and kept in neat and clean conditions for showing and occupancy. All prospects are presented with property and neighborhood information including amenity and qualifying factors, asked of their wants/needs, requested to tour the property and a model, and to complete an application, if qualified and interested. Equal opportunity housing presentation, fair housing and positive customer relations for all. Applications fully completed, processed, and approved in an expedient manner. Leasing information and reports prepared and maintained as required. Responsible for leasing and management of properties to ensure: Maintain accurate records and documentation for all properties, residents, and applicants. Timely subsidy transmittals, collection, recording, and deposits of rent and other charges. Review lease violations for non-payment of rent or other terms leading to appropriate notifications. Responses to resident concerns or complaints are investigated and needed actions result. Ensure properties are maintained to high standards, addressing maintenance issues promptly and efficiently. Conduct regular audits and inspections to ensure properties meet all local, state, and federal regulations. Provide training and development opportunities to ensure staff are knowledgeable about compliance requirements and property management best practices. Prepare regular reports on property performance, occupancy rates, financial status, and compliance. Responsible for problem-solving and recommending property management programs that would lead to improvements to operations and services. Supervisory Responsibilities: Supervises one or more employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications: Bachelors degree in Business Administration, Business Management, or Real Estate preferred and/or four or more years related experience. Bilingual (fluent in Spanish) is preferred. Valid Michigan Drivers License; Real Estate License and Affordable Low-income Housing Certifications desirable. Physical Demands: The employee is regularly required to talk or hear, frequently required to sit and use hands to finger, handle, or feel, and occasionally required to lift and/or move up to 25 pounds. Work Environment: The employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. J-18808-Ljbffr