Sr. ServiceNow Developer (VR/CC - SecOps)ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules. Providing architectural, design, configuration/development and operational support for VR and CC. Prepare and conduct VR and CC and related dependencies updates. Provide ServiceNow functional and process expertise in building world class programs.Responsibilities:
- ServiceNow Development, configuration, administration, and support for ServiceNow VR and CC modules.
- Provide VR and CC solutions in terms of architecture, design, and operational support as it relates to ServiceNow Vulnerability Response (VR) and Configuration Compliance (CC) modules.
- Installation and Configuration of VR and CC Plugins for lower environments (DEV, QA, UAT, ARCH, Training).
- VR and CC solution design, configuration/development, and operational support as it relates to integrations, customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules, and Background Jobs.
- Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and CC tables to enhance VR and CC capabilities.
- Support Remediation process flows for Vulnerability Response and Configuration Compliance.
- Design, Configure and support data integrations (REST API) and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
- Design, Configure and support Flow Designer flows and sub flows leveraging REST API for data exchange.
- Leverage JIRA as part of the SDLC Agile Development process (ServiceNow VR/CC Story creation, Sprint Planning, Point Estimation, Testing and Deployment Documentation creation, Deployment for lower environments and support Preproduction and Production Deployments).
- Provide VR and CC support (SN Admin and VR/CC Admin) lower environments (DEV, QA, UAT, ARCH, Training).
- Liaison with ServiceNow Platform Administrators (enterprise level) as it relates to VR and CC impacts on ServiceNow Platform configuration and properties.
- Liaison with CMDB Team to enhance CMDB as it relates to VR and CC data requirements.
- Design Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
- Enhance Reporting capability of both VR and CC as it relates to Reports and Performance Analytics.
- Customize and support VR and CC roles and groups.
- Plan and support VR and CC and dependencies upgrades.
Qualifications:
- Bachelor's degree from an accredited college/university OR equivalent professional experience.
- 5-7 Years ServiceNow Development, Administration, Implementation, and integration.
- 4+ years' experience developing configuring ServiceNow with 2 years specific expertise with Vulnerability Response (VR) and Configuration Compliance (CC) Modules, Performance Analytics for VR, Performance Analytics for CC.
- A current CIS-Vulnerability Response or CIS-Configuration Compliance certification.
- Certified ServiceNow Administrator, Application Developer, Implementation Specialist (CSA, CAD, CIS)
- 4 Years ServiceNow Development Experience
- 2 Years ServiceNow Vulnerability Response (VR)
- 2 Years Service Now Configuration Compliance (CC)
- 2 Years experience with ServiceNow Flow Designer
- 3 Years ServiceNow Operational Support.
- ServiceNow Spoke configuration and support (JIRA Spoke or Salesforce Spoke a plus).
- 3 years JavaScript Development.
- Service Portals (Widgets, Server Scripting, Client Scripting, JavaScript, HTML, CSS, SQL, Portal Configuration)
- ServiceNow version Upgrade experience; Rome, San Diego, Tokyo, Utah (DEV/QA/UAT)
- Great communication skills, team player, drives processes with the team structures.
LOGISTICS:
- Location: Remote in CA, WA, OR, CO, GA, VA, MD, or DC.
- Must be willing to work 8-5 M-F PACIFIC TIME.
- Contract role through end of the year with potential for extension and/or conversion to perm.
- COVID-19 Vaccine and Booster Required - OR must provide valid medical exemption from doctor in advance.
- Must be able to successfully pass a 12-panel drug screen, 10-year background check, employment verification.
- You will need to be a current US Citizen or valid Green Card holder. No need for a visa now or in the future. This role is not able to offer visa transfer or sponsorship now or in the future.
- W2 only - No sub vendors. Sponsorship NOT available.
- Must have direct contact information on resume (phone / email) to be considered.
#ServiceNowSecOps #SecOps #VulnerabilityResponse #ConfigurationCompliance #IRM #GRC #ServiceNow