Sr Solutions Engineer, Enterprise Accounts
: Job Details :

Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!Job OverviewThe Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries.SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.Job ResponsibilitiesProvide alignment and support to a group of Enterprise clients, including Fortune 1000 and Global 500 companies, within a specific geographic region.Participate in client meetings including Executive Briefings and onsite at client locations.Enable coverage options and create suitable solutions for client review.Collaborate with clients to develop and expand solutions, achieve business objectives, and overcome technical challenges.Present and differentiate current & future state of T-Mobile's Network capabilities & product roadmap.Demonstrate core and valued-added solutions to clients.Provide technical guidance and expertise for client Requests for Proposals (RFPs) and bids.Collaborate with the Sales team on products and solutions to enhance sales performance at the regional & national levels.Participate in client quarterly business reviews and account planning sessions.Own client technical relationships and executive engagements.Support and manage the successful outcome of client pilots & proof of concepts.Lead complex client solution based opportunities in sophisticated client segments such as Fortune 1K & Global 500.Provide Subject Matter Expertise in areas of focus such as IoT, UCaaS, Private Network/Network Slicing, SDWAN/Edge, Security, Fixed Wireless, etc.Maintain technical knowledge by attending training in assigned areas.Ensure a positive client experience related to recommended solutions.Ability to delegate and manage support resources for high-level escalations.Train Sales on technical topics, product updates including leading Tech Talks monthly.Participate and lead Product, Network, & Marketing road-show and/or webinars.Also responsible for other Duties/Projects as assigned by business leadership as needed.EducationHigh School Diploma/GED (Required)Bachelor's Degree in a STEM area of study strongly preferred. (Required)Work Experience4-7 years of experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Required)Experience supporting Enterprise and Public Sector accounts.Knowledge, Skills and AbilitiesTechnical Leadership (Required)Project Management (Preferred)Communication Excellent oral and written communications; strong interpersonal skills. (Required)Sales Experience with Sales Methodologies. (Preferred)Applications Proficiency with business application software. (Required)Strategic Leadership Ability to provide strategic direction in a leadership role. (Required)Technical Presentations Ability to create and deliver technical presentations. (Required)Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.) (Required)* At least 18 years of age* Legally authorized to work in the United StatesTravelTravel Required (Yes/No): Yes (Limited)DOT RegulatedDOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoNew York Pay Range: $131,250.00 - $177,520.00. The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .Never stop growing! T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@ or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.#J-18808-Ljbffr