WHO WE ARE
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
TOTAL REWARDS
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $99,000 to $110,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
PRIMARY PURPOSE OF POSITION
Provide technical knowledge and expertise to support delivery and maintenance of IT solutions. Partner with IT teams across the organization and business personnel to select or innovate technology solutions by weighing the advantages of technology standards, risks, and benefits to meet business / IT needs.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Provide ancillary support to the regional IT team including end user support and basic troubleshooting of conference systems, site printers, and site hosted applications.
- Support projects, planning, maintenance and operations. Consults and advises leadership, project teams, application/service support teams and end users to optimize availability and performance analysis for potential changes related to Server Infrastructure. Provide technical expertise and guidance for maintaining performance and reliability of key IT solutions.
- Work closely with leadership and the team to develop future improvement plans, resource requirements, migrations strategies, and project schedules to improve service delivery and efficiency. Understand other technologies and service offerings and their impact to the delivery of [cloud based/hybrid/on-prem] services.
- Establish evaluation, testing, lab and mockup solutions as needed. Serve as a senior resource and mentor in assigned daily support and deployments to operations and ensure solutions meet business requirements and established metrics (SLAs). Responsible for operating and maintaining complex solutions at the component level, including hands-on configuration, leading troubleshooting efforts and optimization of metrics for [cloud based/hybrid/on-prem] services.
- Provide feedback and guidance to leadership and peers to risks identified during business impact analysis, site risk assessments and disaster recovery planning.
- Maintain technical knowledge and business acumen within our own discipline or function.
MINIMUM QUALIFICATIONS
- Bachelors Degree (Computer Science or related field) and 5 8 years' experience (IT infrastructure support, application support, [cloud computing], disaster/recovery, etc.) or 9 12 years equivalent job experience.
- Demonstrated consulting, presentation, and project management skills.
- Demonstrated expert proficiency in at least two operational domains such as storage, compute, database, collaboration, application design, [cloud hosting and related technologies]
- Ability to travel domestically.
- 24/7 on-call rotational duties
PREFERRED QUALIFICATIONS
- Masters Degree
- Project Management Professional (PMP) certification.
- Certification in area of expertise