Job Title: Senior Technical Program Manager
AWS is looking for an exceptional Senior Technical Program Manager with strategic expertise and a strong delivery record in building trust and influencing through insights and analysis, and system design to advance adoption and effective use of Workforce Planning (WFP). This individual will work in partnership with the core WFP team and other partner teams that require thought leadership to advance WFP content across AWS.
Key Responsibilities:
- Work directly with senior leaders in the Workforce Planning team, while partnering with Finance, HR, Tech teams, and business leadership to manage the creation of tools and processes that support the one- and three-year workforce plans in cadence with AWS' operational cycles.
- Earn trust with internal stakeholders and customers, and develop collaborative solutions that create measurable economic impact on AWS.
- Leverage deep knowledge of workforce planning methodologies, data sources, and practices. Apply this technical knowledge to invent, evolve, improve, and simplify.
- Drive large-scale workforce planning programs that solve significantly complex or endemic problems.
- Consistently bring strong, data-driven business and technical judgment to decisions.
- Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts).
- Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or find appropriate owner).
- Capture the right metrics to influence stakeholders and measure success.
- Occasional travel to internal meetings and fact-finding sessions.
Minimum Qualifications:
- 6+ years of technical program management experience working directly with software engineering teams.
- Prior background in operational or similar work for business-critical services, including building large scale optimization and predictive models.
- Experience setting technical requirements for process automation and strong analytical and problem-solving skills.
- Experience building and evaluating system-level technical design.
- Advanced Degree (MS/MBA) in the field of organizational behavior, human resources, operations, or strategy.
- Experience in large scale Workforce, Operations, or Capacity planning functions.
- Experience developing and executing/delivering product and technical roadmaps.
- A record of customer advocacy and influence without authority.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit here.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
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