Location: New York,NY, USA
Description
At Amazon, we are obsessed with customer trust. Information Security enables Amazon business leaders to securely develop and operate to maintain Customer Trust by guarding the confidentiality and integrity of Amazon and customer data. We assess risk, classify data and systems, detect potential intrusion, and render useless the value of data that may be leaked.
Our teams span over 10 countries worldwide, and our focus areas include: security intelligence, application security, incident response, security operations, risk and compliance, acquisitions and subsidiaries, and external partner security. Our mission includes instilling awareness to safeguard all customer and employee data, applications, services, and assets. To accomplish this, we unite with Amazon organizations to build security best practices into enterprise-wide systems. Our guidance and leadership equip our partners to maintain high security standards. This team dives deep into security technologies and continuously raises the security bar across CDO by tackling complex engineering problems that require widespread support and multi-year execution plans.
Amazon.com is looking for a Technical Program Manager (TPM) to focus on strategic information security projects. This role will support an initiative to define and implement steps to achieve our long term security vision for customer trust, solving our most challenging problems with novel and scalable solutions. In this TPM level role, you will work with cross-functional teams of technical and non-technical key stakeholders to define strategy and interpret, communicate, and drive full lifecycle security projects. You will partner with Legal, Product teams, Security teams, and Engineering teams to evaluate and develop security services and infrastructure. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.
This program will be the central point of sharing security related information and driving security related programs across Amazons Consumer, Digital and Other (CDO) organization. Amazons CDO organization includes a variety of large and growing businesses. It is inclusive of the Consumer Web site, the fulfillment centers, TV and Movie Studios, Prime Video, Devices (Alexa, Kindle, FireTV), IMDB, Zappos, Whole Foods, and many other business. The role will provide opportunities to think big, be customer obsessed, and to partner with business teams across Amazon.com. In this role, you will define, communicate and manage challenging projects across multiple teams and locations.
The successful candidate is one who loves working directly with software developers to understand their needs, and design security systems and solutions that enable developers to operate more effectively, securely and safely. We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. You will have the opportunity to engage with systems that are at the cutting edge of technology. You will work directly with service teams, partner security teams, and administrative teams to identify opportunities to improve our security posture. You will build tooling, drive process improvements, and work with service owners and cutting edge technology to develop innovative solutions to complex technical challenges.
You can prioritize well, communicate clearly, and have a consistent track record of delivery. You are proactive in removing roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals. You are able to handle business escalations with a data-driven approach to build trust with engineers and Senior Leaders.
Key job responsibilities
- Develop and execute multi-year project plans with an impact across Amazon business units to drive security excellence across multiple security domains, such as access control, vulnerability management, and secure software development.
- Lead initiatives aimed at identifying and eliminating security risks for Amazon and its partner teams such as Corporate Development, Amazon Subsidiaries, and Business Line Security Teams
- Lead ambiguous and undefined problems to resolution in the face of uncertainty
- Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
- Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
- Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers
- Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
- Demonstrate the ability to break abstract goals into attainable, measurable work items
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases
Basic Qualifications
- 3+ years of technical product or program management experience
- Bachelors degree in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics or related discipline, or equivalent technology experience.
- 5+ years working in a technical role with a solid grasp of networking and security fundamentals
- 3+ years of experience managing the deployment of information security solutions at scale
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.