Location: Santa Clara,CA, USA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionAbout Digital Technology
We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our products to do it.
Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
About the Role:
As a Technical Product Owner for ServiceNow IT Operations Agent productivity and experience platform, you'll play a key role in shaping the future of our core platform offerings. You'll bridge the gap between business requirements and technical execution, leading the product strategy and roadmap for AI fueled IT operations agent workspace at ServiceNow to boost agent productivity and efficiency using ServiceNow platform and products like ITSM, ITAM and Security Operations.
This collaborative role requires you to partner closely with IT operations, engineering, design, and product BU. You'll be a champion for reshaping the experience of our IT Operations agents.
Responsibilities:
To be successful in this role you have:
Preferred: