Location: all cities,NY, USA
Title:Starbucks Store ManagerLocation:LaGuardia Airport * Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
* Developing strategic and operational plans for the work group, managing execution, and measuring results.
* Oversee two Starbucks locations, one opening in July 2022 the second opening January 2023.
* Working at LaGuardia Airport.
* Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
* Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
* Setting goals for the work group, developing organizational capability, and modeling how we work together.
* Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service.
* Provides coaching and direction to the store team to take action and to achieve operational goals.
* Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.
* Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements.
* Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.
* Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management tools to support organizational objectives.
* Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where partners are valued and respected.
* Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
* 3+ years of Food and Beverage, and Management experience.
* Experience overseeing a multi-unit operation.
* Complete all required trainings including ServSafe and the NYC Health License or able to obtain one within the first 30 days of employment.
* Demonstrated experience at building community relationships.
* Ability to communicate clearly and concisely, both orally and in writing.
* Ability to manage store operations independently.
* Ability to manage effectively in a fast-paced environment.
* Ability to manage multiple situations simultaneously.
* Ability to manage resources to ensure that established service levels are achieved at all times.
* Interpersonal skills.
* Ability to read and complete all sales reports needed for day to day operational understanding.
* Math, Financial and Waste Management
* Knowledge of customer service techniques.
* Knowledge of supervisory practices and procedures.
* Organization and planning skills.
* Strong operational skills in a customer-service environment
* Strong problem-solving skills.
* Team-building skills.
* Strong leadership skills, with the ability to coach and mentor others.
* Ability to plan and prioritize workload
* Ability to handle confidential and sensitive information Core Competencies.
* Health & Well Being: Medical/Dental/Vision Insurance
* Paid Time Off
* Various Personal and Parental Leave Programs
* Universal Life Insurance
* Retirement Programs & Matching Employee Contributions: 401K & RRSP
* Employee Recognition & Anniversary Programs
* Training, Development, and Growth Opportunities
* Tuition Assistance & Scholarship Programs
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