GENERAL JOB DESCRIPTION:
Roman and Williams Guild is looking for a highly motivated professional with Warehouse and/or Stockroom experience to join their motivated team. The ideal candidate will be eager to learn, be proactive, dedicated, has strong organizational & communication skills, the ability to multi-task in a fast-paced retail operational environment.
The Stock Associate is a HANDS-ON role to assist our store lever stock and fulfillment operations for pick and pack and organizational duties related to supporting customer service, shipping, store transfers and inventory management.
DUTIES & RESPONSIBILITIES:
- Making sure that all customer e-commerce and store orders are fulfilled within the shortest possible timeline and packed to the required standard; Ensuring all customer returns are received, checked and put away within agreed timelines.
- Reviews, prioritizes, and organizes all inbound and outbound orders/shipments/deliveries/transfers.
- Communicates with the sales team and warehouse team to efficiently organize fulfillment of goods.
- Fulfills orders in Shopify POS system as needed
- Maintain department standards for productivity, reliability, and accuracy.
- Perform labeling, sorting, wrapping, packing, and repacking for shipments, orders and store replenishments.
- Perform other duties as assigned by the Operations Manager or SVP of Operations
EDUCATION REQUIREMENTS:
- High School Diploma or GED Required.
- Experience in a luxury warehouse or retail store position picking/packing orders, retail store transfers/replenishments, including receipt of delivery and coordinating outbound shipments is preferred.
- Dependable attendance and work output strictly enforced.
- Must be comfortable with local commute and traffic times.
KNOWLEDGE & EXPERIENCE:
- Strong verbal and written skills, with the ability to communicate effectively with personnel of all levels within the organization.
- Proven superior customer service and problem-solving skills.
- Personable, enthusiastic, ambitious, team-oriented, and able to lead by example.
- Ability to adjust and refocus in a dynamic and ever-changing environment.
- Ability to make good decisions promptly based on analysis, experience, and judgment.
SKILLS & ABILITIES:
- Good team skills to be able to work well with others; Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Ability to fully carry out instructions as directed.
- Ability to work independently
WORK ENVIRONMENT:
- Bending and lifting heavy loads up to 50lbs.; Ability to perform the physical labor necessary.
- Working in an environment where there may be exposure to elements such as heat, cold and dust.
- Physically fit and able to remain standing for periods of up to 8 hours at a time.
HOURS / SHIFTS:
- Varying hours based on need, Mon-Sat
- Overtime may be needed based upon special assessments of work to be completed.
PAY FREQUENCY:
Bi-Weekly Pay Periods
BENEFITS:
This is a Full-Time Position with full benefits package including medical, dental, vision, 401K and competitive PTO package
OTHER:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.