Location: Buffalo,NY, USA
We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
The Stop Loss Project Manager and Stop Loss Specialists are responsible for managing the end-to-end marketing and quoting of stop loss for our self-funded employer groups, along with supporting the lifecycle of the RFP/proposal process for both new sales and renewals. As part of our Growth Enablement/Proposal team, these roles work with our strategic stop-loss partners to ensure that those partners appropriately credit our clients with the significant cost savings of our flagship partnership plan product. They are incredibly organized, with a depth of knowledge in both stop loss and self-funded health benefits.
It is vital that this individual be knowledgeable about stop loss and self-funded health benefits. To support the sales team, you will be fully capable of managing pipeline reporting and data analysis in Salesforce. These role sits within the Proposal Team which interacts with the entire sales organization and across Centivo.
Responsibilities Include:
* Manage the entire lifecycle of the medical stop loss product during the sales process by working with external partners to quote and place the business.
* This entails obtaining and understanding claims data, influencing pricing strategies and deep knowledge of self-insured product offerings.
* Build and establish relationships with external partners, such as with stop-loss underwriters, specialists and support team members who will assist you in creating quotes & offerings to meet our clients' needs.
* Intake data from the sales team and project manage timelines and deliverables to ensure timely completion of all tasks related to working with external partners for medical stop loss quoting and placement as part of the sales proposal and client renewal processes.
* Obtain and understand claims data to ensure that we answer questions about claims data during the placement process.
* Develop, in partnership with Centivo's Marketing & RFP teams, a library of standard question responses which can be customized as required for proposals and presentations.
* Enter stop loss related milestone data into Salesforce.
* Build/package final ASO & LF Proposals. -pertains to Specialist role only
* Maintain an expert level knowledge of stop loss and self-insured products to support broker/consultant partners as a Subject Matter Expert
Qualifications:
Required Skills and Abilities:
* Ability to function independently, prioritize own work to meet deadlines with a high degree of accuracy and accountability in a fast-paced environment.
* Deep knowledge of stop loss terminology, insurance products and processes.
* Strong interpersonal skills, establishing rapport and working well with others to build relationships across email, zoom/teams, in person.
* Analytical skills and an eagle-eye for errors and omissions in proposal documents.
Education and Experience:
* Bachelor's degree required
* 3 years of experience with medical stop loss and sales coordination/administration
Preferred Qualifications:
* Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
* Flexibility and resourcefulness, including the ability to work within guidelines and resolve open issues in situations where there may be little/no precedent.
* Excellent proficiency in Excel and PowerPoint to provide value-add reporting for business insight
* Experience using Salesforce preferred.
Work Location:
* These positions are fully remote.
Centivo Values:
* Resilient - This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don't give up.
* Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So, we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon.
* Positive - We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive.
Who we are:
Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.
Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.