Store Associate
: Job Details :

**Description**ResponsibilitiesExemplify Foundational Behaviors:- Consistently arrives punctually and adheres to the dress code.- Maintains accurate timekeeping records and completes assigned duties within scheduled shifts.- Communicates scheduling needs effectively to the manager and demonstrates flexibility when required.- Treats colleagues and customers with respect and professionalism.Maintain Customer Focus:- Welcomes customers with a warm smile and positive attitude upon entering the store.- Invites customers to join the cake club, clearly explaining its benefits.- Ensures the accuracy of all orders before they leave the store.- Resolve customer issues promptly and effectively, prioritizing customer satisfaction.Attention to Detail:- Executes opening and closing duties meticulously each day.- Upholds a clean and inviting store environment, contributing to a positive shopping experience.- Ensures accuracy in completing all financial management tasks, including cash logs and deposit records.- Rings up and scans orders with precision and attention to detail.Product Freshness and Waste Reduction:- Adheres to FIFO guidelines for product rotation and utilizes day dots on all items.- Maintains high standards for product slicing and presentation.- Educates customers on best practices for product storage and usage.- Proactively identifies opportunities to minimize waste and maximize product freshness.Engage in Company Advancement:- Demonstrates comprehensive knowledge of all products and offerings.- Seeks clarification and learning opportunities when needed.- Provides constructive feedback to the manager and offers suggestions for improvement.- Supports the training and development of new team members.Drive Store Revenue:- Actively engages customers, suggesting additional retail items when appropriate.- Ensures the retail area is fully stocked, organized, and visually appealing.- Maintains a continuous supply of fresh samples in-store to entice customers.- Promotes seasonal cakes and products to all customers, driving sales opportunities.