Fellow began as a Kickstarter campaign and has grown into a global brand with distributors and customers in more than 50 countries. We bring the specialty coffee experience to people's homes via beautifully designed coffee ware that marries form and function. We currently have a small, passionate, and committed team that loves to see coffee tools come to life. We are looking for coffee nerds with a customer focus and passion for helping people create an amazing coffee experience at home! Come join the Fellowship!
Apply below after reading through all the details and supporting information regarding this job opportunity.
The Store Associate will live out Fellowship Thinking, our leadership principles:
- Fellowship Thinking centers our customers, always.
- Fellowship Thinking views all goals as shared.
- Fellowship Thinking never stops improving.
- Fellowship Thinking says “yes, if”.
- Fellowship Thinking deliberately seeks equity.
Responsibilities:
- Deliver exceptional hospitality to our guests, your fellow teammates, and all of our vendors and suppliers.
- Be able to speak to our product and demonstrate how to use with a variety of different brewing methods and coffee varietals.
- Stay knowledgeable about Fellow's current products and how they help brew ridiculously good coffee; continuously cultivating your own curiosity and knowledge through in-house tastings, cuppings, and trainings.
- Taste coffee from our roaster partners regularly to ensure quality, uphold our standards, and develop your palate.
- Create community in our store by sharing your joy and knowledge of coffee with our guests; inspire your Fellow teammates to do the same.
- Support your team by taking joy in the tasks that keep the store running smoothly and beautifully—these tasks may vary but can include cleaning, clearing and washing dishes, sweeping, dusting, mopping, cleaning and organizing product displays, replenishing inventory, and taking out trash.
- Work as a team to achieve sales goals.
- Promote a safe and respectful working environment.
Requirements:
- 3+ years experience working in a retail, customer experience heavy position.
- Passionate about coffee, the industry as a whole and the art of making the perfect cup of coffee is a PLUS, not a requirement.
- Reliable and consistent—your leader and teammates can always depend on you to be punctual and bring your A game.
- Thoughtful and able to anticipate our customer's needs.
- Obsessed with the details! You love honing your craft!
- Excited about taking on new experiences and possess a can-do attitude.
- Eligible to work in the United States and 18 years of age or older.
- Basic math and computer skills.
- A flexible schedule and availability to work mornings, evenings, weekends, and holidays.
Salary Range: $22-23 / hour
Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
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