About Bluemercury:
At Bluemercury, we are on a mission to create a brighter future with bold representation for all. With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. As the leading luxury beauty destination, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. For more information, please visit: www.bluemercury.com.
Job Summary:
We are seeking a passionate Store Manager to join our team. As a key member, you will enhance our customers' beauty experiences by leading your team to provide exceptional service, in-depth product knowledge, and expert beauty advice. You will drive sales and optimize customer service while building relationships. Your keen awareness of current trends makes you an essential colleague on the Bluemercury team.
Key Responsibilities:
Leadership Responsibilities
- Give, Receive, and Share Information: Facilitate consistent team communication to ensure collective knowledge.
- Inspire Your Team: Share the brand vision and empower the team while holding them accountable.
- Lead By Example: Exemplify our client-first service model in all interactions.
- Leverage Strategy to achieve KPIs: Analyze the business and develop strategies to drive KPI success.
- Consistently Train and Develop Your Team: Utilize coaching and continuous improvement strategies.
- Actively Recruit Top Performers: Build relationships to plan for and recruit talent.
- Operational Excellence: Execute all operational tasks with proficiency.
Client-Facing Responsibilities
- Build Client Relationships: Maintain strong, personalized relationships with customers.
- Share Your Product Expertise: Possess extensive knowledge of beauty products.
- Customize Recommendations: Offer tailored product recommendations.
- Sales & Promotion: Drive sales through effective communication.
- Support Inventory Management: Assist in stock management.
- Participate in Educational Workshops: Lead in-store beauty workshops.
- Share Feedback & Insights: Collect customer feedback for continuous improvement.
Qualifications:
- Dedication to diversity, inclusion, and respect.
- Strong interpersonal and communication skills.
- Passion for beauty and staying updated with trends.
- Flexible availability, including days, evenings, and holidays.
- 2-3 years of retail management experience required, beauty industry preferred.
Essential Physical Requirements:
- Prolonged periods of standing/walking.
- Frequent use of computers and cash registers.
- Lifting and moving items weighing up to 25 lbs.
What we can offer you:
- An inclusive and fun work environment
- Competitive pay including commission and bonuses
- Merchandise discounts
- Paid time off (PTO) for full-time employees
- Medical, dental, vision, and 401K coverage
- Advancement opportunities and mentorship
- Fully funded education benefits
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