Store Operations Manager (GM)
: Job Details :

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country and we are actively hiring a Store Operations Manager (GM) for our Laramie, WY store. If you are a hospitality focused retail/restaurant leader looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success... WE WANT TO TALK TO YOU!!Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore ValuesComp & Sweet Position Perks for our Store Operations Manager (GM):* a competitive base pay up to $50k + monthly bonus compensation package.* a $50.00 per month cellphone data plan stipend.* Enrollment in our Cookie Jar deferred bonus program.* excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.* 401K with contribution match.* 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.* Enrollment in our Cookie College learning/training platform.* free cookies, awesome swag and so much more!Job Duties & Position Focus:* Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.* Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.* Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.* Manage and audit inventory to maintain proper controls.* Create and execute fun, local marketing drops.* Create and drive in-store recognition programs/contests.What we seek:* 3+ years of management/leadership experience in a restaurant or retail establishment* Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)* Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business* An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests* A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System* Familiarity with using commercial convection ovens - a plus