Location: Charlotte,NC, USA
Date Opened: Monday, November 25, 2024 12:00 AM
Close Date: Friday, December 06, 2024 12:00 AM
Department: Storm Water Services Department
Salary: $66,785.82 - $83,482.27 Commensurate with Experience
SUMMARY
Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manages hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.
This position is part of the Storm Water Services Communications team and is primarily responsible for successful implementation of external and internal communications that support Storm Water Services' mission and strategic priorities.
Major Duties and Responsibilities:
* Perform advanced, professional work in development and implementation of public information activities to support Storm Water Services' mission and priorities.
* Develop effective written and visual communications (e.g., publications, infographics, digital message board graphics) about Storm Water Services' work, reaching various internal and external audiences.
* Create and manage print materials (e.g., reports, doorhangers, brochures, factsheets), including creative design, revisions, and print vendor coordination, and assure all assets are aligned with branding.
* Execute complex graphic design projects through project management from concept to completion, including vehicle wraps and interior and external signage.
* Lead the storm drainage infrastructure educational campaign, including creative direction, messaging, and social media content, and contribute to social media strategy, management, monitoring and reporting.
* Implement initiatives to ensure effective and accessible communications for all.
* Support community engagement initiatives and execute special projects.
* Track results to ensure they are in line with intended outcomes and continuously improve approaches.
* Perform other duties as assigned.
Knowledge, Skills & Abilities:
* Strong organizational skills and attention to detail.
* Perform and excel within an integrated fast-paced team environment.
* Prioritize multiple tasks and meet tight deadlines.
* Self-motivated with ability to work independently.
* Ability to work collaboratively and build relationships.
* Ability to clearly communicate technical information to various audiences.
* Experience in graphic design across a variety of platforms.
* A keen eye for typography, negative space, visual balance and color harmony.
* Demonstrated knowledge of content creation for all media platforms.
* Extensive experience with Illustrator, Photoshop and InDesign.
* Advanced skills in MS Office, Adobe Creative Cloud, PublicInput.com.
* Willing to work public events during evenings/weekends as needed.
* Successful candidate must have a valid driver's license and ability to receive and maintain a City Driving Permit.
Preferred Qualifications:
* Bachelor's degree in communications, public relations, graphic design or related field
* Minimum of five years in a public relations, communications or graphic design position
* Background in stormwater, water resources, natural resources, environmental science and/or government, non-profit experience
Minimum Qualifications:
High school graduate or equivalent and seven years relevant experience.
Or
Associate's Degree and five years relevant experience.
Or
Bachelor's Degree and three years relevant experience
Or
Master's Degree and one year relevant experience
CONDITIONS OF EMPLOYMENT
The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email ...@charlottenc.gov, call 704-###-####, or visit us in person at 700 4th St., Charlotte, NC 28202.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte's benefits.
The City of Charlotte is a drug and alcohol-free workplace.