Location: Brooklyn,NY, USA
**Strategic Delivery Partner**
You deserve to do what you love, and love what you do a career that works as hard for you as you do. At Fiserv, we are 44,000, #FISVProud innovators, delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Apply today to join a company named a FORTUNE World's Most Admired Companies for the eighth consecutive year.
**Success Profile**
*Collaborative 9
* Courageous 7
* Innovative 10
* Strategic 8
* Trustworthy 9
* Enthusiastic 7
10
* Motivational
* Socially Conscious
* Results Driven
* Productive
* Communicator
* Focused
* Achiever
* Problem-solver
**Benefits**
* **Medical, Vision and Dental Benefits**
Comprehensive benefit plans to suit your unique needs
* **Fuel Your Life Wellness Program**
Resources to elevate your well-being
* **401(k) and Employee Stock Purchase Plans**
When Fiserv performs well, so does your financial health
* **Employee Resource Groups**
Celebrating inclusion in the workplace
* **Paid Time Away**
Providing the time off to manage personal needs
**Associate Experience: Hear from Veterans of the Armed Services**
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**Associate Experience: Hear from Veterans of the Armed Services**
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**Responsibilities**
**Requisition ID** R-10256312 **Date posted** 02/07/2022 **City** Short Hills **State/Region** New Jersey **Country** United States
You will work directly with a Financial Institution client and key Fiserv leaders to understand and support the FIs long term strategy. You have accountability for ensuring quality development and delivery of products and services to the FI, aligning our delivery capabilities to the sales process and ensuring our ability to deliver throughout the entire implementation life cycle on a large, complex, engagement (in excess of $10M) and/or a portfolio of projects/programs for a specific client.
This role will give you the opportunity to exercise your program management knowledge, your experience with large multi-product implementations and software development, relationship management, strategic planning, portfolio management, consulting skills, and process improvement/organizational change, which empowers you as a leader to deliver on the promise of One Fiserv. You'll formulate, gain alignment, and execute on program approach, end state vision and roadmap for the program!
As a Strategic Partner, you can look forward to:
Establishing an effective governance structure to provide direction and oversight of multiple program tracks of work.
Establishing mechanisms to set expectations and ensure ongoing control of the program Governance, Communication Plan; and Project/Program Management
Leading the Enterprise Portfolio to drive the planning activities for new programs
Partnering with Fiserv FI Relationship Manager, Service Manager and joint Executive Steering Committee Members to provide engagement level updates pertaining to risks and dependencies. Aggregates and summarizes information across all programs to provide a high-level executive dashboard of project status to Steering Committee, executive management and other key partners
Partnering with the Solution Strategist to identify and plan for dependencies across all program tracks to ensure quality in solution development and test planning
Encouraging a high-performance matrix team by identifying resources and skillsets needed and implementing a management plan to ensure successful delivery of the overall engagement
Building and encouraging client relationships as a single point of contact for all delivery efforts in order to ensure client satisfaction and reference ability
Aligning the sales proposal, client expectations, Contract, Finance, and scope to ensure projects are effectively understood by all parties
Support the transition from sales to delivery and from delivery to operational support
The above statements describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications for Consideration:
High School Diploma/GED required with equivalent work experience; BA, BS and/or MBA preferred
7+ years leading large-scale delivery programs including development and integration
12+ years of project management experience with at least 5 years of program management experience delivering large complex programs (portfolio of projects) with multiple project tracks
5+ years of experience in custom software product development, systems integration, and/or software implementation services
5 years or more experience with client facing consulting / professional services experience
Minimum of 5 years experience with a distributed team environment; matrix management of multi-functional processes and teams
Expertise with MS Visio and Project Management tools
Extensive MS Office Suite experience, primarily PowerPoint for presentations with internal/external stakeholders
Excellent consulting, client relationship and presentation skills, written and verbal, and be able to communicate technical concepts to non-technical customers in a concise manner
Ability to build strong relationships and strategic partnerships with external and internal key partners/customers across diverse groups
Proven flexibility and the ability to deal with amb
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
This role is not eligible to be performed in Colorado
At Fiserv, we value the unique abilities and outlook which veterans, military spouses, Guard, and Reservists bring to our global team. Learn more here. At Fiserv, we value the unique abilities and outlook which veterans, military spouses, Guard, and Reservists bring to our global team. Learn more here.