Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands-like Calm, Vuori, Rocket Money, and hundreds more-to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo. As a Client Strategist, you will work cross functionally with various internal departments to optimize and scale clients' TV advertising campaigns. You will become an expert for all-things Tatari (i.e. media buying strategy, measurement, etc.) and become a trusted advisor for your book of clients-you are not a salesperson. This position reports to the Director, Client Services. Responsibilities:
- Manage a small team of CSMs, including onboarding, mentoring, and providing guidance on client management. Develop the CSMs' career path internally.
- Manage post-sales relationships for a handful of client accounts as the primary contact and trusted advisor.
- Listen to clients needs, as well as identifying unknown or unmet needs.
- Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems.
- Guide clients through their TV advertising campaign, in coordination with our Media Buying team on a weekly basis.
- Spend a lot of time with clients (up to 10% travel) and building relationships with C-level executives.
Qualifications:
- 8+ years in post-sales account management/client relationship support roles, including C-level interactions
- 4+ years of experience managing a small team.
- Solid understanding of statistics
- 3-5 years in project management
- Solid understanding of linear TV buying and overall landscape, bonus for streaming
- Ability to clearly communicate technical terms and concepts
- Great presentation and listening skillsyou come prepared to every meeting
- You're at ease holding a conversation with an engineer or marketing manager. You're not a salesperson.
- Highly organized and detail oriented
- Bonus: programmatic experience, advanced Excel skills, advanced data visualization abilities
- Bachelor's degree
Benefits:
- Competitive salary ($160-185K)
- Equity compensation
- Health insurance coverage for you and your dependents
- Unlimited PTO and sick days
- Snacks, drinks, and catered lunches at the office
- Team building events
- $1,000 annual continued education benefit
- $500 WFH reimbursement
- Monthly lifestyle spending reimbursements
- FSA and commuter benefits
- Monthly Company Wellness Day Off
- Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.#LI-HYBRID