Streetcar Section Manager
: Job Details :

King County Metro Transit is looking for an outstanding people leader to fulfill the role of Streetcar Section Manager. The Section Manager is the main Leader for Streetcar Section employees in providing excellent public transit service for both the South Lake Union Streetcar Line, connecting from Fairview through the South Lake Union neighborhood to Westlake, and the First Hill Streetcar Line serving Pioneer Square, the Chinatown/International District, First Hill and Capitol Hill. The Seattle Streetcar provides important connections within the neighborhoods served and to Metro's fixed route bus service and Sound Transit Link service.

This leadership role will be entrusted to model and promote teamwork and a continuous-improvement mindset, advance a safety-based culture, inspire high standards of service excellence, coach managers and supervisors toward achievement of shared goals and values, and partner across Metro and with the City of Seattle to deliver an exceptional streetcar experience.

King County Metro Transit's Rail Division manages and maintains Sound Transit's Link light rail service and City of Seattle's Streetcar system. Link light rail currently spans a 33-mile route from SeaTac to Lynnwood and a 6.6-mile route from Redmond to South Bellevue. Seattle Streetcar includes the 1.3 mile South Lake Union line and the 2.5 mile First Hill line proudly serving the diverse and vibrant communities around Seattle's downtown core. The Seattle Streetcar system includes two maintenance facilities and a fleet of ten streetcar vehicles. These rail services complement Metro's extensive fixed-route bus system and mobility services.

Who May ApplyThis recruitment is open to all qualified applicants.

LocationFirst Hill at 848 7th Ave. S, Seattle.

Work ScheduleNormal business hours with the availability to be on-call, if needed.

To apply, the following three items are required:

The initial review of applications will begin on October 28, 2024, and interviews are anticipated to occur during the week of November 11, 2024. For more information regarding this recruitment please contact: Skyler Jones, Senior Talent Advisor: ...@kingcounty.gov

As the Section Manager, you will:

• Establish, develop and manage the Streetcar Section to deliver high-quality, timely service to customers.
• Build teams, supervise, and mentor staff within the Streetcar Section.
• Ensure that employee and public safety continues to be Metro's highest priority, maintaining strict adherence to safety rules and procedures and continually seeking to enhance safety practices.
• Partner with unions and other internal and external stakeholders to deliver excellent service and build a community-oriented, diverse, and inclusive work environment.
• Plan and implement strategic goals and policies; ensure compliance with applicable laws, regulations, and policies; analyze and interpret operating policies, procedures, and guidelines; and approve recommendations for improvement.
• Lead and manage the development of new initiatives, efficiencies, and operational methods; determine and select technology and equipment; and direct program and procedure development, implementation, monitoring, and reporting.
• Lead, help develop, and motivate employees, helping them to recognize the important role they each play in achieving the overall agency goals and empowering them to perform accordingly.
• Develop, approve, and monitor budget; determine and allocate resources.
• Understand data and build reports in Excel and other platforms and develop data sources/metrics/visual management tools to present to teams and leadership.
• Promote a collaborative working partnership with counterparts at Seattle Department of Transportation.
• Other duties as assigned.

We are looking for candidates who meet one (1) of the following qualification options:

Option 1: Five (5) years of increasingly responsible management experience, preferably within transit or a similar service delivery field (ex. transportation, public works, construction, utilities, transit human resources operations) which includes experience building and leading teams to successful results.

Option 2: Master's degree in public administration, business administration or other applicable field; and two (2) years of increasingly responsible management experience preferably within transit or a similar service delivery field (ex. transportation, public works, construction utilities, human resources operations) which includes experience building and leading teams to successful results.

Option 3: Bachelor's degree in public administration, business administration or other applicable field; and three (3) years of increasingly responsible management experience, preferably within transit or a similar service delivery field (ex. transportation, public works, construction, utilities, transit human resources operations) which includes experience building and leading teams to successful results.

AndExperience working with labor unions, including the ability to develop and nurture effective, productive relationships with union leadership, respecting established processes and fostering an environment of mutual respect.

In addition to the above minimum qualifications, we are looking for are skilled leaders who:

• Demonstrate transparency and build trust, courageously and consistently acting upon a strong set of core values that are aligned with King County Metro Transit's values.
• Know how to build relationships, including with external parties, contractors and vendors, and treat all people with respect and dignity, as well as solve problems for the good of all.
• Are able to facilitate difficult conversations, particularly related to race (and other protected classes), power, and privilege.
• Are able to make complex decisions and to deal with concepts and complexity comfortably, in a capable and agile manner.
• Are able to see clearly ahead, establish and communicate a vision, anticipate future consequences, effectively set priorities, and have broad knowledge, perspective, and the ability to articulate possibilities and spend time on what is important, trusting staff to make decisions within their scope of work.
• Are knowledgeable about how organizations and bureaucracies work and how to get things done both through formal channels and informal networks.
• Are able to build effective teams in technical and diverse work environments while creating strong morale, instilling vision, and purpose, and fostering open dialogue.
• Are able to communicate effectively which includes practicing active listening, as well as proactively and consistently keeping staff informed.

Application & Selection Process

Submit an online employment application, attach a cover letter and resume at Your cover letter should indicate how you meet the qualifications and why you are interested in this position and working for Streetcar.

Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to interview. Applications that are not complete or do not include the required attachments may be disqualified and not advance in the process.

Learn how Metro connects you with what matters.

Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team that is dedicated to serving one of the nation's best places to live, work and play.

Guided by our True North , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Want to make sure your application materials are as competitive as possible?We highly recommend visiting the Career Support Services website for tips and examples on how to make your application materials most effective? Career Support Services - King County.

Need assistance?Applicants who are unable to apply online should follow the instructions at Application FAQs - King County. If you have any questions related to this job posting, including needing the announcement in an alternative language format, or regarding accommodation requests for the application or assessment process, please contact the Talent Advisor listed in the posting.

Union MembershipThis position is not represented by a Union.