Student Advocate (Hourly)
: Job Details :

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.If you are a current Austin Community College employee, please click this link to apply through your Workday account.Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title:Student Advocate (Hourly)Job Description Summary:To assist students with support to meet basic needs by providing connections and guidance to college and community resources.Job Description:Description of Duties and Tasks

• May work in a specialty area within a department or office.
• May coordinate, evaluate, develop, and implement specialized materials to support departmental programs.
• May provide training or support training programs.
• Assists with general reporting and maintenance of databases as required.
• May provide information to others regarding processes, programs, and/or procedures.
• May review and process documents, maintain databases, and provide reports.

Additional Job Specific Duties

• Analyze information about individuals through interviews, assessments, and records to appraise their interests, abilities, and potential barriers to academic success.
• Assess student needs and provide appropriate resources and/or referrals.
• Provide case management services through on-going contact and follow up with students, and coordinate referrals to college and community services as needed.
• Determine eligibility for special assistance programs offered by the college.
• Assist with college-related community outreach, networking, and recruiting students.
• Effectively work with a diverse student population with specific focus on students with lived experience in foster care, students experiencing homelessness and parenting students.

Knowledge

• Processes, practices, and procedures related to the departmental work being done.

Skills

• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow-through.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.

Technology Skills

• Demonstrated proficiency using standard office software applications and student information and database systems.

Required Work Experience

• None

Preferred Work Experience

• 1 or more years of social services experience

Required Education

• Bachelors in Social Work or related field.

Preferred Education

• Masters in Social Work, Counseling or related field

Special Requirements

• None

Other Preferred Qualifications

• LMSW, LCSW, or LPC.

Physical Requirements

• Work is performed in a standard office environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
• Occasional lifting of objects up to 30 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate$28.30/hourNumber of Openings:2Job Posting Close Date:December 24, 2024Clery ActAs required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.