Job Description
Duties of Position: - Provides high quality customer service: Greets visitors, answers telephone, and provides accurate information as appropriate
- Schedules appointments in scheduling software to facilitate access to advising and orientation appointments in the student portal
- Delivers individual and group orientation presentations
- Guides students on virtual and/or in-person college and My Harper portal tours
- Assists with call campaigns
Education Requirements: In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three for summer)
Experience Requirements: A successful candidate must be able to maintain confidentially of the department. Prior customer service or office experience is preferred.
Schedule Information: Will determine schedule based on student's availability. Must have some availability to work during the following hours: Sunday Monday 8 am - 7 pm Tuesday 8 am - 7 pm Wednesday 8 am - 7 pm Thursday 8 am - 7 pm Friday 8 am - 4:30 pm Saturday 8 am - 12 pm (only on final registration week)
Maximum hours per week: 20
Special Notes: *A cover letter and resume may be directly attached to your application; however, this is not required. *Please be sure to update your application each semester to reflect your new availability. *Employment is contingent upon a Criminal Background Check for some positions*Employment sponsorship is not availableAbout UsWe are Harper College...the college in your community.The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.Harper College is now one of the nation's premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago's northwest suburbs. The College's academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.