Job Description Ithaca College Annual Fund is looking for Student Callers for its Phonathon Program. Hiring Manager: Kelly Dukerich Qualifications
- Currently enrolled as a student at Ithaca College
- Familiarity with Ithaca College campus, activities, and history
- Interest in helping Ithaca College
- Ability to speak English clearly and communicate effectively by telephone
- Courteous and engaging personality
- Able to present information concisely and persuasively
- Able to follow directions and accurately record data/details
- Good time-management skills
Responsibilities
- Inform Ithaca College alumni and parents about campus events, news, enhancements, and initiatives (Calling, Texting & Emailing).
- Professionally communicate Ithaca's mission and priorities
- Maintain and update information and records
- Ask alumni and parents to make a gift to support the College by credit card, pledge, or check
- Accept constructive feedback and coaching from Phonathon student managers, supervisors, call monitors, as well as IC Annual Fund staff. This is to help improve phoning skills and enhance results.
- Meet Phonathon performance standards
- Display a professional and positive attitude
- Manage schoolwork load and job hours
- Uphold Phonathon employment and confidentiality agreements
Schedule/Hours
- Work two shifts per week.
- Shift times: o Monday evening, 6:00 p.m. - 9:00 p.m. o Tuesday evening, 6:00 p.m. - 9:00 p.m. o Wednesday evening, 6:00 p.m. - 9:00 p.m. o Thursday evening, 6:00 p.m. - 9:00 p.m.
- Attend and participate in monthly Phonathon staff meetings and or help with events.
- Work a couple of Midnight Madness shifts from 9:00 p.m. to Midnight.
Experience You'll Gain:
Professional experience Confidence Knowledge of Ithaca College Better understanding of Philanthropy/Giving Back Develop transferable skills: - Verbal Communication
- Leadership
- Collaboration and teamwork
- Time management
- Money management
- Customer Service Skills
- Ability to negotiate.
- Ease/comfort meeting/talking to new people.
Networking Opportunities Pay Rate: $15.00/ Hour About Us
About Student Employment @ IC Ithaca College strives to offer experiential learning opportunities through its student employment programming, designing all student positions around a range of transferable skills desired by recruiters across a range of industries. As a student employee at Ithaca College, you will have the opportunity to utilize skills developed within the classroom and to put them into practice in a professional setting. Preference for student employment positions is granted to students with Federal Work Study (FWS) eligibility. To learn more about IC Student Employment, please visit our website. For questions about this job, please contact the Hiring Manager listed on this posting or ...@Ithaca.edu.