Location: Fort Collins,CO, USA
Posting Detail InformationWorking TitleStudent Information Systems SupervisorPosition LocationFort Collins, COWork LocationPosition qualifies for hybrid/in-office workResearch Professional PositionNoPosting Number202401831APPosition TypeAdmin Professional/ Research ProfessionalClassification TitleProf/Indiv Contrib IIINumber of VacanciesWork Hours/Week40Proposed Annual Salary Range$105,000 - $116,000Employee BenefitsColorado State University is not just a workplace; it's a thriving community that's transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion ( , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.Review our detailed benefits information here. ( the additional perks of working at CSU here.For the total value of CSU benefits in addition to wages, use our compensation calculator ( .Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in ( !Desired Start DatePosition End Date (if temporary)To ensure full consideration, applications must be received by 11:59pm (MT) on10/28/2024Description of Work UnitFounded in 1870, Colorado State University is among the nation's leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.The Division of Information Technology (IT), the central IT organization for Colorado State University-Ft. Collins, supports the land-grant heritage of the institution as well as the university's missions of teaching and learning, research, and service. The Division of IT is responsible for delivering enterprise and campus focused IT services for the Ft. Collins campus as well as throughout the CSU -System. Areas of responsibility include Research IT, Application Development and User Support Services, Academic Technology, Cybersecurity & Privacy, Networking and Telecommunications, Infrastructure and Databases, Business Intelligence and Data Integrations, Administrative Applications, and Student Applications.Driven by its purpose statement: Innovating IT, Empowering CSU and its values of Community, Collegiality, Reliability, Service, and Simplicity, its team members work across the division and in collaboration with university stakeholders. Reporting to the Vice President of Information Technology/ CIO , our dedicated 120-person team delivers dynamic and innovative solutions to meet the diverse needs of our students, faculty, and staff. Our work supports CSU's Principles of Community and we are committed to diversity, equity, and inclusion as we help others discover and meet their potential while aiming to set the standard for IT throughout higher education.The Student Information Systems team plays a crucial role in maintaining and enhancing the systems that support student data management and academic processes. The Student Information Systems ( SIS ) team is the backbone of CSU's student journey, powering essential processes from application to graduation. SIS supports key functions for the Registrar's Office, Admissions, Financial Aid, Accounts Receivable, the Graduate School, and more.Position SummaryThe Student Information Systems Supervisor leads the SIS Team in a manner that aligns with the University's mission and supports equity and inclusion. This role works closely with members of the SIS Team, Division of IT, and campus partners to develop and support services provided by the SIS Team, including maintaining, upgrading, and enhancing the SIS ERP (Banner) and its components, such as Application Navigator, Administrative Pages, Self Service Apps, Banner Access Management, Banner Communication Management, and Banner Extensibility. The role also involves maintaining integrations between Banner and third-party applications across both CSU and CSUP campuses. The supervisor provides input to leadership on technical decisions and future plans that represent CSU's interests. The ideal candidate will be a team player, analytical thinker, and possess strong interpersonal and communication skills. They must be able to lead a team in resolving problems quickly and completely, focusing on customer success through strong relationships and collaborative problem-solving. Occasional travel, participation in professional and technical development, and off-hours work are required.Required Job QualificationsBachelor's degree in Computer Science, Computer Information Systems, or a related field, plus 5 or more years of relevant professional IT experience. Candidates with a High School Diploma, GED , or unrelated post-secondary education and 8 years of relevant professional experience will also be considered.Excellent verbal and written communication skills.Knowledge and experience with all phases of the software development lifecycle ( SDLC ).Experience with revision control/source code management tools such as Git, RCS , or similar.Experience with change management in an enterprise environment and production turnover processes.The successful candidate must be legally eligible to work in the United States by the time of hiring. Visa sponsorship will not be provided.Preferred Job QualificationsPrevious experience with supervision and performance management, with strong communication skills and the ability to organize and present information clearly.Project management experience.Advanced education in Computer Information Systems, Computer Science, Business Administration, or other related areas.Experience working in a higher education environment.Knowledge and experience with Ellucian Banner ERP .Experience with web applications infrastructure, such as Apache Tomcat, Oracle WebLogic, and JVM environments.Diversity StatementPersonal and professional commitment to diversity and inclusion as demonstrated by involvement in teaching, research, creative activity, service to the profession and/or diversity/inclusion activities.Essential DutiesJob Duty CategoryTeam LeadershipDuty/ResponsibilityRecruit and hire new employees following personnel rules and laws. Plan and conduct onboarding for new employees, introduce team processes, procedures, and work rules, and monitor employee performance.Establish goals for staff, evaluate performance, provide counsel, monitor project and operational progress, and work with DoIT HR to take disciplinary actions or recognize good performance as needed.Develop work and training plans to support team and individual goals, identify training needs, and promote career development paths for all staff.Foster successful working relationships among staff to enhance productivity and retention, and resolve conflicts to maintain a professional work environment. Promote divisional cultural principles and values.Establish work schedules, on-call designations, and vacation scheduling to ensure production processes are adequately covered.Organize the team structure to meet service-level agreements for system support and project delivery.Ensure team compliance with department and division standards, and recommend policy and standard changes to improve service or operational efficiency.In partnership with DoIT HR, Implement and educate the team on Diversity, Equity, and Inclusion, harassment, discrimination policies, and advancement opportunities.Oversee SIS team operations and foster collaboration with stakeholders.Percentage Of Time35%Job Duty CategoryTechnical LeadDuty/ResponsibilityDefine and implement technical standards for the team, ensuring solutions are consistent and scalable.Collaborate with other technical teams, such as development and infrastructure teams, to align integration solutions with the overall technical architecture.Provide guidance and mentoring to team members to enhance their technical skills and knowledge.Stay updated on trends and technologies in student ERP , conducting research and analysis to identify improvement opportunities.Percentage Of Time25%Job Duty CategoryBusiness Systems Requirements/AnalysisDuty/ResponsibilityDefine and implement roadmap items for the SIS ERP .Stay current with Banner Quarterly Releases, coordinating with other DoIT teams for resource availability and SIS stakeholders for testing and sign-offs.Understand and analyze requirements for each FAID upgrade, plan and communicate these requirements, oversee implementation, and validate testing. Coordinate and lead production deployments.Participate in analysis and decisions related to the Joint Banner shared environment, including coordinating software upgrades, version control, clone schedules, user access, MEP issues, and testing.Percentage Of Time25%Job Duty CategoryTeam Participation, Personal, and Professional DevelopmentDuty/ResponsibilityCollaborate with SIS colleagues, database administrators, developer staff, and campus partners on major projects and initiatives.Participate in team activities and cross-functional teams, attend team and project meetings, communicate effectively, and support team members.Engage in professional development, including setting goals, career paths, and competency areas, and attend conferences, seminars, and workshops.Participate in committees, councils, and user groups to enhance campus-level knowledge and awareness, aligning with departmental needs.Reflect departmental and institutional values by participating in diversity initiatives to advance the Department's commitment to diversity and inclusion.Percentage Of Time10%Job Duty CategoryTechnical Skill DevelopmentDuty/ResponsibilityStay current with technology trends, especially with upcoming Banner releases and updates.Review and maintain familiarity with other technological systems, such as Boomi, Ethos, Starfish, etc., to ensure smooth and effective Banner operations.Percentage Of Time5%Application DetailsSpecial Instructions to ApplicantsCSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates.The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not sponsor a visa for this positionPlease clearly demonstrate how your experience relates to the minimum qualifications of this position in your application materials.Apply at: of EmploymentPre-employment Criminal Background Check (required for new hires)Search ContactEmily Claffey, ...@colostate.edu.EEO StatementColorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity ( is located in 101 Student Services.The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) ###-####,...@colostate.edu.The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) ###-####,...@colostate.edu.The Coordinator for any other forms of misconduct prohibited by the University's Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) ###-####,...@colostate.edu.Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education ( .Background Check Policy StatementColorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.References RequestedReferences RequestedMinimum Requested3Maximum Requested3Supplemental QuestionsRequired fields are indicated with an asterisk (*).Applicant DocumentsRequired DocumentsCover LetterResumeOptional Documents