Student Recruiter / Advisor / Early Access Specialist (New Martinsville)
: Job Details :

JOB SUMMARYThe Recruiter / Advisor Early Access (EA) Specialist primarily supports the Early Access Program's enrollment efforts of WV Northern Community College by being the key contact for all high schools in the College's service area and facilitates the workflow of processes associated with DualEnrollment / Early Access in addition to supporting students (traditional & non-traditional) matriculating to WVNCC. The Advisor Recruiter provides admissions and onboarding support to prospective and/or newly admitted EA students throughout each semester. The Advisor Recruiter represents the entire College at both on-campus and at offsite locations such as high schools, community events, college fairs, and other recruitment, advising, and registration events. This role collaborates closely with high school administrators and counselors; students; parents; faculty (Both EA Adjunct High School Faculty and WVNCC Faculty), and WVNCC support staff (Admissions, Academic Resource Center, Action Center, Student Services, Marketing and Registrar offices).NATURE OF WORKThe position is responsible for facilitating the recruitment and onboarding process for WV Northern Community College on the New Martinsville Campus. However, this position is required to work on the Wheeling and Weirton Campuses, when needed. This role primarily focuses on engaging high school students as the student recruiter and through the Early Access Program and serves as a liaison between the College and local high schools. The individual provides campus tours, visits schools and community events, and participates in recruitment fairs, offering detailed information about enrollment options. Additionally, they advise both new and returning students on registration, academic policies, and curricular options, while promoting success strategies, career counseling, and transfer pathways. The position collaborates closely with faculty, staff, and high school administrators to ensure smooth transitions for students from high school to college. Other duties as assigned.Essential Functions% TIMEServe as the primary advisor and external recruiter within the College's designated service region to high schools and outreach entities. 20%Provide information to potential and accepted students and their families about academic, major selection, career choice information, admissions (requirements, processes, policies and procedures), course selection, payment options and student life for all campuses. 10%Provide coordination to develop and implement recruitment plans for designated service area and all student types including effective and efficient use of time and resources. 10%Maintain established relationships with feeder / partner high schools including recruitment of students for Early Access and matriculation upon High School graduation, with a thorough understanding and ability to implement admissions processes, procedures and requirements. 10%Visit high schools, vocational schools, area agencies and outreach services for the purposes of recruitment. Admissions, and retention outreach while serving as primary contact for a designated campus / service area.10%Coordinate or assist with on campus recruiting events and visits including high school students, parents, and targeted groups as determined each semester.10%Schedule to meet with the Division Chairs, Program Directors and full-time faculty to gain knowledge of programs and create outreach efforts.10%Provide and administer all correspondence, follow-up, registration and logistics for all high school college fairs, high school and outreach visits within the College's service area.5%Schedule recruiting events and make all necessary arrangements to facilitate travel and meet program obligations for general recruitment and program specific recruitment including faculty participation.2.5%Must be well versed in financial aid in regard to the required documents, how to maneuver within the student financial aid screens in NOW (Northern on the Web) and articulate to students and their families financial aid awards and requirements including scholarship information. 2.5%Must be able to assist students in logging into the student portal, NOW, email and Brightspace upon acceptance.2.5%Accumulate and maintain contact list for all local schools, servicing agencies and outreach contacts and resources.2.5%Other duties as assigned.5%Performs other functions as required or assigned. Also complies with all Policies and Standards.Education LevelField of StudyReqPrefBachelor's degree Related fieldXExperienceExperience DetailsReqPref1 year +Recruitment or sales experienceX 2 year +External Higher Education recruiting experienceX1 year +Public Speaking experienceX 2 year +Customer service experience* (see Skills & Abilities section)X 1 year +College admissions experienceXSkill/AbilityDescriptionProficiency Demonstrated written communication skills Strong verbal communication and listening skills Friendly and service-orientedOutgoing personality Ability to represent the company with external constituentsAbility to present self and represent College in a professional, positive manner at all times Develops and delivers effective presentationsExcellent level of presentation skills including development of presentations Demonstrated customer service skills* This would not include work in a retail or food service establishment as a cashier. This may include providing one-on-one in-person assistance and troubleshooting for a customer in an office, retail, or wholesale business Effective interpersonal skillsAbility to work as an effective team member with other offices and employees Excellent organizational skills Possesses a high degree of initiative Ability to simultaneously handle multiple prioritiesAbility to multi-task OtherAbility to understand and explain college information including specific requirements OtherAbility to learn and interpret policies and regulations and to be able to explain to prospective students OtherAbility to articulate enrollment requirements OtherMust be able to work with a diverse population OtherKnowledge and ability to understand the Federal Education Rights and Privacy Act (FERPA) and other related laws and regulations OtherMust be willing to work flexible hours, including weekends and/or evenings as needed, based on student needs, programming, and staffingRequires License?Licenses and CertificationsLicense or CertificationTime FrameReqPref Valid Driver's LicenseUpon HireXPeople Management ResponsibilitiesIndicate the type and scope of supervisory responsibilities of this position. Check only one box.NOTE: this refers to supervision of other College employees and excludes student workers. Additional Information? Minimal or no responsibility lor the work of others; however, may provide functional guidance to student workers or lower-level employees on a non-essential basis.People Management: HeadcountFTE? Individual Contributor ? This position manages people # of Direct Subordinates # of Essential Student Workers # of Contracted SubordinatesFinancial Responsibility:Select one or more facets of financial responsibility for this position, use the drop down menu at the bottom of the page to reflect the total budget associated with this role. PlanningMonitoring/ ReconcilingTrackingCollaboration/Service: Indicate the nature of collaboration and/or service to others required by the position and whether this occurs internally (with others at the College) or externally (with students, parents, donors, general public, vendors, media, other institutions, etc.) Check all that apply. Additional information can be entered on the right.InternalExternal Additional InformationXXExchange of routine, factual information and/or answering routine questions. XXExchange detailed information or resolve varied problems. XXAccess to and/or works with sensitive and/or confidential information. XXIdentify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. XXPersuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Resolve conflict, negotiate or collaborate on major projects. Handle sensitive issues and facilitate collaboration at the highest level. X XDevelop and maintain relationships with key contacts to enhance work flow and work quality.Decision Making:Indicate the type of impact of the decisions typically made by this position. Check only one box. Additional information can be entered on the right. Additional Information? Decisions generally affect own position or specific functional area. Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. ? May contribute to business and operational decisions that affect the department. Decisions made address non-routine questions and situations, often requiring investigation and/or research of precedents. Uses patterns, trends, and precedents to analyze situations and determine appropriate course of action or approach to solving problems. ? Decisions have major implications on the strategy, operational and business decisions that affect the department. Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. ? Decisions and problems are complex and involve multiple constituencies, often with competing priorities. Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.Independence of ActionIndicate the position's general degree of independence of action. Check only one box. Additional information can be entered on the right. Additional Information? Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions. ? Works is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. ? Works is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met. ? Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert. ? Works with minimal direction toward predetermined long-range goals. Acts independently to determine methods and procedures on new or special assignments. Determines and pursues courses of action essential in obtaining desired results. Takes calculated risks.------ Other Scope factors: Could also include Factors from WV HEPC form --------Problem Complexity and Problem Solving TimeframesDescribes how clearly a problem is defined when presented and how much additional effort is required to understand the nature of the problem. Additionally reflects typical timeframes associated with resolving problems encountered in the role.? Provides resolution to problems that are readily identifiable with limited scope and are resolved in accordance with standard practices, procedures, applications or routines. Problem/Task resolution timeframe: The majority of tasks typically take one to two days to resolve.? Provides resolution to an assortments of problems that are typically well defined, but some clarification or judgment is required to determine action, as additional information about the problem / task is discovered. Uses judgment within defined practices / procedures to determine appropriate action. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but the majority of tasks take up to several weeks to resolve.? Provides resolution to a diverse range of recognizable complex problems. Analysis is required to identify root cause. Uses judgment within defined boundaries to develop alternate solutions, both long and short term. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but typically the majority of tasks take three to six months to resolve.? Works on complex issues where analysis of situations or data requires in-depth evaluation of variable factors. Constructs and may pursue alternative paths towards a solution. Exercises judgment in selecting method, techniques and evaluation criteria for obtaining results consistent with broadly defined policies and practices. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but typically six to twelve months or more to resolve.? Works on significant and unique issues where analysis of situations or data requires and evaluation of intangibles. Aware and responds to changing and interconnected variables. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but typically twelve months or more to resolve.Impact:A statement which describes the impact to the company of contributions, decisions, recommendations or actions taken by the incumbent? Failure to accomplish results can normally be overcome without significant effect on the organization? Failure to achieve results or erroneous judgments may require the allocation of additional resources to correct and / or achieve goals.? Failure to obtain results or erroneous judgments or recommendations would normally have serious results and may require substantial expenditure of resources to correct and / or achieve goals.? Erroneous decisions or recommendations would normally result in the inability to reach crucial organizational objectives and may have prolonged effect, as well as the expenditure of substantial resources.? Erroneous decisions or recommendations would normally result in failure to reach goals crucial to significant organizational objectives and would profoundly effect the image of the organization.Physical DemandsA thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical DemandAll of the TimeMost of the TimeSome of the TimeRarelyNeverBalancing (full body) X Bending X Carrying X Climbing (low heights such as step stool) X Climbing (ladders over 3 feet) X Crawling X Crouching X Driving X HearingX Hoisting XKneeling X Leaping or jumping XLifting/carrying very lightweight objects occasionally X Lifting/carrying lightweight objects (up to 25 lbs.) X Lifting/carrying moderately heavy items (over 25 and up to 50 lbs.) XLifting/carrying heavy items (over 50 and up to 75 lbs.) XLifting/carrying very heavy items (over 75 lbs.) XOffice environment/sedentary workX Pulling or tugging X Reaching above shoulder X Reaching below shoulder X Running XSeeingX Sitting (for brief periods)X Sitting (for long periods)X Stairs (ascending and descending) X Standing (for brief periods) X Standing (for long periods) X Stooping X Touching X Twisting (of torso) X Walking XAdditional Physical DemandsA thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWorking ConditionsWhile performing the duties of this job, the associate is required to meet the following physical demands:Working ConditionAll of the TimeMost of the TimeSome of the TimeRarelyNeverExamplesNormal Office X Use of computerX Inadequate ventilation X Extremes in temperature X Outside weather conditions X Wetness/humidity X Industrial dust/fumes/odor (from normal daily conditions) X Heights (over 10 feet) X Moving parts (tools and machinery) X Vibrations X Electrical current X Excessive noise X Respirables ( asbestos, silica, coal, e.g.) X Animals X Radiation X Chemicals X Toxic conditions/fumes X Contagious diseases X Body fluids X Low lighting X Tight space working environment X OtherAdditional Working ConditionsA thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.