Location: Delhi,NY, USA
About SUNY Delhi:
SUNY Delhi has been delivering student-centered education in the foothills of the scenic Catskill Mountains for more than 100 years. A member of the State University of New York system, SUNY Delhi offers a supportive environment, and the chance to work among energetic colleagues and students on a friendly and inclusive campus.
Job Description:
Registrar's Office Student Assistants are expected to carry themselves in a professional, polite manner. Assistants are expected to come into the position with maturity and a strong work ethic and must be able to follow written and oral directions from full time staff. Typical duties include but are not limited to: answering phones, attending to in-person customer service needs, directing questions to the correct office or staff member, and general office duties. We are looking for students who can work independently as well as a member of a team.
Responsibilities:
* Answer Registrar Office phones to provide first-level contact and problem resolution/referral.
* Greet in-person visitors to the office courteously and assist/direct them appropriately.
* Mail printed transcripts and assist students with the Parchment transcript service.
* Review forms/paperwork being submitted to ensure that it is complete, including any/all approval signatures.
* Open mail and direct to the correct staff member.
* Scan and index documents to student records in Xtender.
* Learn and be able to explain basic academic policies and processes.
* Help campus community with navigating the web site.
Requirements:
Must have excellent communication skills
Must have 2.0 or higher GPA
Preferred:
* Able to lift 35 lbs
* At least 3 semesters left before graduation
Additional Information:
Other expectations:
Attend monthly meetings/training (approx. 30 min-1 hr)
Two forms of identification needed to complete HR paperwork: i.e. passport or birth certificate and social security card/driver license