Student Services Specialist - Financial Aid
: Job Details :

The purpose of this position is to provide financial aid assistance to students and the community while keeping incompliance with Federal, State and Institutional regulations.This position acts as the campus point-of-contact for students requesting to use Veteran Educational Benefits; for studentsrequesting to use their Texas Hazlewood Tuition Exemption, for students interested in Federal Work-Study positions, and all undocumented students applying for the Texas Application for State Aid (TASFA). In addition, this position assists in all facets of the Free Application for Federal Student Aid (FAFSA) process, from initial applications, verifications, awarding, accepting and disbursing aid to students. Be available to assist with all financial aid questions via person walk-ins, email, phone, text or high school and college FAFSA presentations. Provides research and resolution to complex financial aid award issues and data conflicts on student accounts.Responsibilities and Duties:* Conduct extensive interviews with potential and current NCTC students and parents (if approved by student) to: initiate a student-centered and goal-oriented higher educational relationship; complete a student financial needs assessment; communicate eligibility qualifications; explain required application and documentation procedures; and assist in addressing questions and concerns about the comprehensive financial aid process.* Performs comprehensive student case management evaluations for NCTC students seeking or awarded financial aid to determine progress in the process for financial aid application submission stage, documentation verification stage, approval stage, the award stage, and the ongoing information update stage* Perform duties of Veterans Administration School Certifying Official. Collect, review, approve and request documents from new and returning student veterans. Answer all questions related to Veteran Educational Benefits as well as other veteran community and financial resources. Certify college enrollment status of student veterans through the VA-Once Internet Based certifying system. Maintain and monitor veterans' paper files inclusive of schedule changes throughout the term, suspensions, probations and graduations, and notifying Veteran's Administration of these changes and determinations through VA-once certifying system.* Perform duties as the school point-of-contact for students applying for the Texas Veterans Commission Hazlewood Tuition Exemption. Collect, review and approve documents from new and returning students using the Texas Hazlewood Tuition Exemption. Compile, review and report end of semester usage of Hazlewood Tuition Exemption to Texas Veteran's Commission.* Perform the duties of the campus contact for Federal Student Work-Study. Coordinate with campus departments to create and promote new and open Work-Study positions. Work closely with all campus Work-Study contacts with regards to Work-Study openings, issues with payments, timesheets, etc. Request, review and approve documents for newly hired Work-Study positions. Collect, and review monthly Work-Study student time sheets.* Performs Return to Title IV (R2T4) process by running a report in Jenzabar, our student information system, to determine which students withdrew from classes, what their withdrawal dates are, and for what sub terms; I then run calculations and process the R2T4 in PowerFaids. Report students who owe the FEDS for overpayments for unearned funds.