Student Services Technician
: Job Details :

Job TitleStudent Services TechnicianDepartment Regional Enrollment Management JMWorker TypeTemporary (Fixed Term)Pay TypeHourlyHourly Rate18.18Work ShiftScheduled Weekly Hours40Benefit EligibleYesPost-Offer, Pre-Employment Physical Required?NoJob Description SummaryTemporary (12 months) Performs a variety of moderately complex administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of Admission, Registrar and Student Financial AssistanceJob DescriptionEssential Duties

• Maintains complete, accurate, and up-to-date files and computer databases on students.
• Serves as informational resource for students and parents; investigates and resolves problems and difficulties regarding admission, registration and financial assistance. Interprets policies and procedures.
• Assist students and parents in various routine and non-routine activities regarding admissions, registration, and financial assistance.
• Performs a variety of intermediate to complex administrative tasks which may include process admission applications, credentials, and decisions; registration, course evaluation, classroom scheduling and evaluate transfer coursework; process student loan applications, monitoring loan progress, and process scholarship application.
• Monitors and reviews projects; ensures all necessary changes are made. Gathers and analyzes statistical information regarding admission, registrar and student financial assistance's programs and activities; produces reports.
• Performs a variety of administrative tasks including answering phones, typing, coordinating bulk mailings, ordering supplies and copying.

Minimum QualificationsRequires twelve months of coursework or training beyond high school and two years of related experience, or an equivalent combination of education and experienceRequired Knowledge, Skills, and Abilities

• Knowledge of unit's operations, policies, and procedures
• Knowledge of computers and office applications
• Knowledge of related state and federal laws, e.g. FERPA
• Oral and written communication skills
• Ability to work with people with diverse backgrounds
• May require supervisory, clerical and/or research skills

Additional Position Information (if applicable)Special Instructions (if applicable)NoneAdditional InformationA criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify.Remote WorkFor positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.Reasonable AccommodationsRequests for reasonable accommodations for disabilities related to employment should be directed to ...@miamioh.edu or 513-###-####. Questions and follow-ups regarding requests should also be directed here.Diversity StatementMiami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.Equal Opportunity/Affirmative Action StatementMiami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ...@miamioh.edu or 513-###-####.Clery ActAs part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-###-####.Labor Law Posters for ApplicantsPlease visit our Labor Law Posters webpage to access all relevant and applicable labor law information.