Posting DetailsPosting Detail Information Working Title Student/Sponsor School Certifying Official Position Location Fort Collins, CO Work Location Position qualifies for hybrid/in-office work Research Professional Position No Posting Number 202401892AP Position Type Admin Professional/ Research Professional Classification Title Prof/Indiv Contrib II Number of VacanciesWork Hours/Week 40 Proposed Annual Salary Range $55,000 - $59,000, depending on experience Employee Benefits Colorado State University is not just a workplace; it's a thriving community that's transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
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Desired Start DatePosition End Date (if temporary)To ensure full consideration, applications must be received by 11:59pm (MT) on 12/02/2024 Description of Work Unit To learn about Colorado State University's Community, People, Perks, and Purpose, please visit: .The Office of the Registrar provides leadership and service in student enrollment and academic record management that supports recruitment, retention, and graduation goals of Colorado State University. The Office of the Registrar values Students, CSU's Principles of Community, Collaboration, and our Employees. Based on our goals, values, and our commitment to inclusive excellence, the Office of the Registrar seeks to hire team members who demonstrate a positive attitude, a passion for producing quality work, an interest in serving as an educator, a commitment to treating others with respect and an internal motivation for doing the work we do.Position Summary This position will focus exclusively on serving veteran students utilizing Veteran's Affairs (VA) benefits in the Office of the Registrar with dotted-line reporting to the Accounts Receivable unit within the department of Business and Financial Services. The documentation the University must complete in order to certify that a veteran or dependent is eligible for benefits has increased in complexity due to new programs and new Veteran Administration (VA) rules. This position assumes responsibility for maintaining the eligibility of the University to participate in the VA programs and responsibility for certifications in any of the seven extant chapters of GI Bill® benefits on which the VA bases payments to students and the University.This position has program responsibility for the University's participation in the Veterans' Education Assistance programs. This includes ensuring the University complies with VA requirements to participate in the VA programs, completing paperwork for the University to participate, maintaining the records of eligible veterans, certifying student enrollment status to the VA and advising veterans of their eligibility and options for receiving benefits. Periodically, this position will meet with and provide requested records to VA and State Approving Agency officials in conducting compliance surveys and supervisory visits (audits). This position will meet with parents who transfer GI Bill® entitlement to dependents. Because the transfer of benefits brings to bear both Department of Defense and Veteran Affairs rules and regulations, it is a labyrinthine procedure that many parents and their student dependents cannot successfully navigate. Time and expertise are required to counsel parents and their dependents by telephone, email, and personal contact.The VA pays tuition and fees directly to CSU for students using the Post 9/11 GI Bill®. This requires that tuition and fees be reported separately with a certification of each student using the benefit. Additionally, each time students using the Post 9/11 GI Bill® change their schedule, tuition and fees must be recalculated and an adjustment submitted to the VA. This requires running assessments and using them to determine applicable tuition and fees, determining the students' level of entitlement and reporting to Accounts Receivable Operations the amount of payment to expect from the VA for each student.This position will be responsible for reconciling VA Post 9/11 GI Bill® payments to the University with the sponsored payments recorded on students' accounts. Any discrepancies will be researched, and the appropriate adjustments made to the certification that was made to the VA and/or the student's account. In addition, this position will identify retroactive adjustments made to student accounts that have an impact on the student's GI Bill® benefits and make the appropriate adjustments to the VA certification and/or the student's account.Incorporating CSU's Principles of Community into everyday work is an essential component of this position. We welcome applications from candidates whose knowledge, skills, and abilities contribute to fostering an inclusive campus community and work environment.GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at .Required Job Qualifications All required job qualifications must be referenced in application materials to be considered for this position. The following items are required:
- Bachelor's Degree from an accredited university in Business, Accounting, Education, Science or Public Administration, or a closely related field that emphasizes analytical and critical thinking skills.
- Demonstrated experience interpreting complex state and federal policies.
- Strong relationship building and organizational skills demonstrated by collaborating with multiple constituencies.
- Demonstrated strong customer service skills.
- Personal and professional commitment to diversity, equity, and inclusion (DEI) as demonstrated by active engagement in any of the following areas: creating inclusive training practices or operating procedures; participating in DEI trainings, professional development, or service opportunities; ensuring data integrity that supports diverse constituents; or fostering welcoming and inclusive work environments for colleagues, students, faculty, or staff from diverse communities and backgrounds.
Preferred Job Qualifications Preferred qualifications are not required to be considered for this position but are highly desired. Preferred qualifications include:
- Two or more years' experience as a School Certifying Official at an institution of higher education that certifies more than 300 benefit users per semester.
- Two or more years' experience in an accounting or billing capacity.
- Demonstrated experience working with Veteran Education Benefits in a higher education environment.
- Familiarity with higher education advising practices.
- Familiarity with higher education financial aid and residency policies.
- Demonstrated experience performing as a team player in measured deliverable situations.
- Significant experience interpreting complex state and federal veteran policies.
- Strong interpersonal communication skills as demonstrated by respectful and effective interactions with diverse constituencies including but not limited to students, faculty, staff, and vendors at all levels.
Diversity Statement Reflecting departmental and institutional values, candidates are expected to contribute to the advancement of diversity, equity, and inclusion efforts.Essential Duties Job Duty Category Certifying VA Benefits Duty/Responsibility
- Manage the University's participation in the Veteran's education benefits program by ensuring that VA requirements are met by the University.
- Complete documents to maintain University eligibility.
- Certify enrollment and eligibility of current students.
- Supply reports regarding our student veterans.
- Work with the VA to resolve problems.
Percentage Of Time 40 Job Duty Category Accounts Receivable Operations Liaison Duty/Responsibility
- Contract VA benefits for enrolled students who are eligible.
- Apply VA payments to the reconciliation spreadsheet and reconcile these payments with the credits posted to student accounts.
- Identify any differences and make corrections to the certifications made to the VA and/or the transactions posted to the student accounts.
- Identify retroactive transactions and make appropriate changes to VA certifications and/or student accounts.
- Review payments and/or credits that affect students utilizing VA benefits and consult with academic departments to ensure the desired result is achieved.
- Adjust student accounts and/or VA certifications in accordance with VA regulations resulting from payments and/or credits.
- Apply Tuition Assistance (TA) contracts to student accounts and bill TA to the Department of Defense and Colorado Department of Military and Veterans Affairs in accordance with their respective regulations and policies.
Percentage Of Time 40 Job Duty Category Customer Service Duty/Responsibility
- Assist students to maximize and efficiently utilize their VA education benefits by advising them of their eligibility and options prior to certification of those who meet the standards.
- Research student account balances when there are questions about VA education benefit transactions.
- Analyze data from multiple University computer systems and modules to determine recommended solutions.
- Assist Special Assets staff with questions regarding students utilizing VA benefits.
Percentage Of Time 10 Job Duty Category Other duties as assigned Duty/Responsibility
- Keep up to date on general activities in the Office of the Registrar and Accounts Receivable Operations to ensure Student/Sponsor School Certifying Official functions coordinate with and meet the needs of department/university functions and priorities.
- Actively engage with diversity, equity, and inclusion activities consistent with CSU's Principles of Community. Foster a respectful, inclusive, and welcoming work environment that supports the diverse needs of students, faculty, staff, and colleagues.
- Read and respond to emails in a timely manner; be responsive to inquiries from institutions within the CSU System.
- Actively participate in trainings and meetings as requested.
- Perform other duties as assigned.
Percentage Of Time 10Application Details Special Instructions to Applicants CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.Interested applicants must submit a cover letter addressing how professional experiences align with identified required and preferred qualifications, a current rsum, and three professional references. References will not be contacted without prior notification of candidates. If you have questions, please contact Michael Marr, ...@colostate.edu.This position is eligible for a hybrid work arrangement after a period of onboarding and training.Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Special Requirements/Other - Education Verification Check Search Contact Michael Marr - ...@colostate.edu EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) ###-####, ...@colostate.edu.The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) ###-####, ...@colostate.edu.The Coordinator for any other forms of misconduct prohibited by the University's Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) ###-####, ...@colostate.edu.Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.