Salary: Depends on QualificationsLocation : Anderson County, SCJob Type: Temporary - Part-TimeJob Number: 169351Agency: Tri-County Technical CollegeOpening Date: 09/23/2024Closing Date: 10/11/2024 11:59 PM EasternClass Code:: UZ01Slot Number:: 0000Position Number:: 0000Normal Work Schedule:: OtherPay Band: UnclassifiedHiring Range - Min.: $15.00Opening Date: 09/23/2024EEO Statement: Equal Opportunity EmployerAgency Specific Application Procedures:: Finalists are subject to a criminal background and reference screening process. Candidates should upload a resume and cover letter to their online application.Residency Requirement (specifics):: The successful candidate will work primarily at the Pendleton campus, but should be able to work and provide support at alternate campus locations as needed.Normal Work Schedule (Other):: Tri-County operates during the business hours of Monday - Thursday 8:00 a.m. - 5:00 p.m. and Friday 8:00a.m. - 2:00 p.m. The successful candidate may work up to 25 hours per week within the typical business hours of the college.Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.Job ResponsibilitiesAre you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career apply today! We welcome applicants from all backgrounds and experiences who are committed to excellence in education. Job Summary: Under the general supervision of the Student Support Director, the Student Support Generalist will serve as a primary point of contact for the following Student Support functions; Wellness Programs, Accessibility Resource Center Programs. They will provide administrative and logistical support for the front desk and Student Support team.The successful candidate will be dedicated to meeting the diverse needs of our students by helping to provide knowledge of the resources available through engaging front-line customer service to students and visitors. They will possess the ability to establish and maintain effective working relationships with students, faculty and staff, provide an initial response related to supportive counseling for a wide range of student problems and concerns, maintain confidential student information, and the ability to work professionally with students who are involved in difficult personal situations.Accordingly, the position requires an empathetic personality combined with a skilled, student-centered approach to problem-solving. Successful candidates must be able to effectively multi-task while communicating and handling detailed processes and procedures with discretion and a positive and supportive attitude.Job Duties:
- Deliver front-line customer service to prospective and current students, visitors, and colleagues through face-to-face interactions, phone calls, emails or other written requests
- Prepare communications such as memos, emails, invoices, reports and other correspondence
- Schedule and coordinate staff meetings and other meetings as applicable
- Inventory and maintain organization of program resources and supplies
- Maintain a current, working knowledge of the Office of Student Support resources and services and general student services
- Complete regular data entry, organize and manage hard copy and digital files
- Assist with preparation for Student Support events as needed.
- Ensure campus informational and promotional materials such as pamphlets and flyers are in stock and displayed for availability, to include monitor and maintain campus bulletin board and other posting formats
- Assist with creating orders for office supplies and submitting maintenance or IT work orders
- Be familiar with general college information and academic programs, including corporate and community education
- Ability to lift 25 pounds, work in a flexible open office environment
- Participate in other administrative and support duties as assigned
Minimum and Additional Requirements High School Diploma and 1 - 2 years of office administrative support. Preferred Qualifications Preference will be given to those with previous technical college work experience in a student services program. Additional Comments About Us Tri-County Technical College is a public, two-year community and technical college serving Anderson, Oconee, and Pickens counties in South Carolina. Our Vision Passionate people transforming lives and building strong communities one student at a time. Our MissionTri-County Technical College provides students an exceptional and affordable learning experience that improves their quality of life. The College advances economic development in the tri-county region by preparing a highly-skilled workforce. Our ValuesIntegrity: We lead by example and are steadfast in upholding high ethical standards.Respect: We engage with one another in a manner that promotes civility, trust, openness, and understanding.Learning: We promote a growth mindset and use what we learn to deliver a transformative experience for our students and employees.Collaboration: We achieve more when we work together, especially when we bring diverse groups of people together to solve problems and generate change.Innovation: We encourage creative ideas that lead to positive outcomes for our students, our employees, and our community.Diversity and Inclusion: We are committed to creating a diverse and inclusive community that fosters a sense of belonging where every individual feels welcome and valued. Tri-County Technical College is an Equal Opportunity/Affirmative Action Employer. Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V). It is the policy of Tri-County Technical College in accordance with applicable laws to recruit, hire, train, and promote people throughout all college levels without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity. Tri-County Technical College is a tobacco-free institution Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 Are you a currently or previously a Tri-County Technical College employee?
02 Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
03 How did you hear about us? Required Question