GARRARD COUNTY SCHOOLSJob DescriptionCLASS TITLE: STUDENT WORKER/E-COMMERCE APPRENTICESHIPREPORTS TO: Career Support Specialist EXEMPT STATUS: Non-ExemptAPPROVED: November 21, 2024 #87 BASIC FUNCTION:Conduct retail activities of businesses operating exclusively online. May performduties such as preparing business strategies, buying merchandise, managing inventory,implementing marketing activities, fulfilling and shipping online orders, and balancing financialrecords.REPRESENTATIVE DUTIES:
- Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- Deliver e-mail confirmation of completed transactions and shipment.
- Cancel orders based on customer requests or inventory or delivery problems.
- Create, manage, or automate orders or invoices, using order management or invoicing software.
- Purchase new or used items from online or physical sources for resale via retail or auction Web site.
- Order or purchase merchandise to maintain optimal inventory levels.
- Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
- Devise, select, or purchase domain name and web address.
- Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
- Disclose merchant information and terms and policies of transactions in online or offline materials.
- Compose descriptions of merchandise for posting to online storefronts, auction sites, or other shopping Web sites.
- Upload digital media, such as photos, video, or scanned images to online storefronts, auction sites, or other shopping Web sites.
- Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
- Determine a location for product listings to maximize exposure to online traffic.
- Design customer interface of online storefront, using web programming or e-commerce software.
- Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationery, or signage.
- Perform related duties as assigned.