Job Description: This position serves the Division of Civic & Global Engagement and is responsible for all aspects of advising a sizable caseload of summer, semester and year-long study abroad students. In addition, this position is responsible for several areas critical to the Division including, pre-departure orientation, reentry programming, student mentorship, specific events and programs, maintaining a welcoming office space, and special projects as assigned.Location: GlensideResponsibilities:Study Abroad Advising (70%)
- Advise students preparing to study abroad on academically appropriate programs, based on their academic, career, cultural, and personal goals.
- Advise students on study abroad policies, credit transfer, finances, and scholarship support.
- Resolve curricular issues in conjunction with students, advisor(s), and departments.
- Correspond with students and parents regarding problems or concerns before, during, and after program participation.
- Continue supporting students and finding creative ways to encourage application in an effort to retain them after their initial advising meeting.
- Coordinate STAMP (Study Abroad Mentor Program).
Programmatic and Events-based Support (25%)
- Support and coordinate events and programs including in planning and organization, promotion, during-event management, and post-event administrative needs.
- Events and programs of the Division requiring support include but are not limited to: Study Abroad Fair, Global
- Expo, Pre-Departure Orientation; pre-orientation program; Day of Service at orientation; and County leadership breakfasts.
Marginal Functions (5%)
- Provides data support and collection for internal requests, as well as some annual, external requests (e.g., Open
- Doors reporting)
- Provides ongoing administrative assistance for office upkeep including coordinating communications with facilities and IT and keeping supplies stocked
Qualifications:Desired Knowledge, Skills and Abilities:
- Excellent interpersonal and communication skills - verbal, written, and presenting
- Demonstrated ability to stay organized and on track, and to manage complexity
- Enthusiasm for working with college students
- Enthusiasm for the guiding principles of our University strategy: justice, equity, diversity, and inclusion
- Experience with, or willingness to learn, a CRM system (Salesforce)
- Demonstrated ability to work effectively with students, faculty, and staff in a culturally diverse educational community
- Demonstrated ability to learn and understand necessary data systems
Minimum Qualifications:
- Bachelor's degree
- Work experience in a higher education setting
- Experience studying, living, or working abroad strongly preferred
Supervision
- Received: Director, Global Engagement
- Given: Student workers (up to 20 hours/week of direct support at your discretion)
Application Instructions:
- Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.
- Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.
Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based educational experience by placing students at the center. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 13 years, and the Princeton Review has ranked Arcadia among the Best in the Northeast for eight consecutive years. The University's Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and among the most innovative, and best value colleges. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Through its community of practice and commitment to Justice, Equity, Diversity, and Inclusion (JEDI) and to combating anti-Black Racism, Arcadia has made facilitating a safe and welcoming environment a priority. Learn more about our vibrant community at . Our belief and experience is that there is strength in diversity and we are committed to building a welcoming and inclusive environment for students and employees alike. We are a community built on varied experiences and perspectives that benefits from open-minded discussion and cultural humility. Guided by our University's values, we are committed to justice, equity, diversity and inclusion, and we are working towards dismantling anti-Black racism/white supremacy and other forms of interpersonal and systemic discrimination and oppression.We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our . in their work.At Arcadia University, our JEDI principles (Justice, Equity, Diversity, and Inclusion) are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.Position Code: AC279A