About the Role As a Gap Style Ambassador, you create on trend looks that are uniquely Gap - classic and distinctive, while bringing out each customer's original style. You are an expert in all things fashion and culture, with a thorough understanding of seasonal trends. You contribute to a positive, friendly, inclusive environment that inspires and makes customers feel welcome. Your goal is to grow the business by authentically creating an outstanding customer experience that enhances the customer's emotional connection to the brand.What You'll Do
- Inspirational service: Welcome customers, connect and engage authentically to understand their needs, celebrate their style, and match to product
- Serve as a brand storyteller to create culturally relevant experiences that drive sales and achieve store goals, with the customer as the primary focus
- Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
- Nurture personalized connections with customers, amplifying brand affinity and loyalty
- Commitment to learn and model Gap's values and leadership behaviors
- Support sales floor, fitting room, back of house, as required
Who You Are
- 2+ Years of experience of successful selling in a retail environment
- Ability to sense and analyze a customer's unique needs to style them in a way that celebrates individuality
- Strong knowledge of trends with ability to translate that knowledge into solving customer needs
- Effective communicator with experience in creating meaningful connections with customers that build brand loyalty
- Flexible and adaptable to work shifts that meet the needs of the business
- Ability to maneuver around the salesfloor, stockroom, office, and lift up to 30lbs, without reasonable accommodation
- Passionate for Gap brand and all things hospitality, fashion and styling
- Approachable, relatable, highly social behaviors
- Comfortable engaging with customers
- Curious with a can do attitude