THE ALLSAINTS TEAMAt AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
WHAT WILL I BE DOING- Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- Our customer is the boss, you could be working on our shop floors with customers in store or back stage helping customers shop digitally.
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilizing our digital tools to support a positive customer journey
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- You'll support with housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
WHAT SKILLS DO I NEED?- Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
- Excellent attention to detail
- A confident communicator
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
Pay Range in New York, NYExact compensation may vary based on skills, experience, and locationHourly Rate:$19.00/hr - $20.00/hr (plus potential to earn additional from our team commission scheme)
ABOUT THE LOCATION Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand's iconic aesthetic to West Hollywood, CA.
WHAT WE STAND FORThe Customer is the Boss We work as one proud team to get the best for our customersOne Team We are joined up and encourage others to share their ideasWe Do What We Say We Will We know our goals, and we work with clear outcomes in mindWe Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITSAt AllSaints, we're thrilled to offer you an exceptional experience during your fixed-term temporary assignment from October to early January. Here's what you can look forward to:
- You'll be wearing the latest AllSaints clothing and footwear while you work - and guess what? They're yours to keep when you part ways with us.
- Your hard work deserves recognition. Enjoy hourly pay above the national minimum wage.
- Share the love! Your friends, family, and loved ones can enjoy a fabulous 50% discount on our collections.
- We're invested in your career growth. Access unlimited career development training sessions.
- Forget waiting! You'll receive your paycheck every week, like clockwork with the DayForce App.
- Celebrate the season! Most of our locations are closed in the U.S. Thanksgiving and Christmas Day for you to enjoy the day off. Earn an extra holiday premium pay if you're scheduled to work on an observed holiday, such as Thanksgiving, Christmas Day, Boxing Day (Canada), or New Year's Day.
- Feel proud to work for one of the most diverse and responsible brands in the industry. We champion diversity, with more women than men on our board, a vibrant LGBTQ+ community, and a strong representation of BIPOC individuals.
- Spread the word and get rewarded! Our refer-a-friend scheme allows you to earn bonuses for referring talented individuals to join our AllSaints family.
- Forge lasting bonds with like-minded colleagues who share your passions and interests. At AllSaints, it's not just a job; it's a journey with friends for life.
- Access our global recognition platform, Nectar. Enjoy regular rewards and build meaningful connections along the way.
- Elevate your earnings with our team commission scheme. Your hard work can translate into greater rewards.
#LI-OnsiteClosing date: 1st January 2025