Location: Fulton,NY, USA
Job Summary:Provides coverage at the Runaway and Homeless Youth Shelter. Carries out duties in accordance with Agency and Program Policies and procedures and Federal/State policies/licensing regulationsJob Duties and Responsibilities:Responds to clients in person and on the Crisis Hotline, provides appropriate intervention, referrals and assistanceProvides crisis intervention in a calm and effective manner; provides one-on-one supportive counseling to clientsAssists consumers in contacting and connecting with resources, both internally and external to OCOAssists consumers with activities to meet needs and goals such as scheduling/attending various appointments, scheduling/providing transportation, planning/participating in recreational/social activities and health/medication related needsGathers necessary information for shelter entry assessment; coordinates services with prospective entry; arranges a safe pick-up place and arranges transportationEnsures safety of the shelter and of the residents at all timesActs as a positive role model; assist youth in self-help skills; provides case management servicesProvides assistance with meal preparation, housekeeping, shelter maintenance and collecting, organizing and documenting donations Facilitates house meetings as assignedProvides transportation as neededEnters data in a timely and accurate manner into the Databases according to requirements; assists with tracking and compiling statistics related to program activities and outcomesAssists with outreach and awareness activities, as neededCommunicates with Program Manager regarding client activities, concerns and interactionsProvides satisfactory exchange of information to oncoming shifts when staffing the Youth ShelterFacilitates household activities at the shelter, ensuring a friendly, home-like environmentAssists with providing support to the Homeless Program as assigned based on needMinimum QualificationsMust exhibit good judgement and maintain strict confidentiality of agency, program and consumer informationMust demonstrate the knowledge of regulations, services, rights and responsibilities for the population servicesMust obtain and maintain all required certifications and trainings within required timeframes and attend internal external meetings and training sessions as assigned/requiredMust have a valid NYS Driver's license with driving record within policy and access to a properly insured, reliable vehicle for regular travel and transporting consumersMust have a High School Diploma or GED and 12 months related experience in the area of human services or any equivalent combination of education, experience and trainingSubstitue, as neededGrade 8Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.